IT Infrastructure Support Specialist

4 weeks ago


Carlisle, Cumbria, United Kingdom Pirelli Full time

Pirelli is a leading manufacturer of high-performance tyres with a truly international presence. Our UK operations are based in Burton on Trent, with the main manufacturing environment located in Carlisle. As we continue to integrate technology into our manufacturing process, the role of IT has become increasingly important across all areas of our business.

This 1-year placement is available within our IT Department in Carlisle, where you will work as part of a small, disciplined, and professional team. Your main duties will include:

  • Providing 2nd line on-site support to the business
  • Installation of IT hardware and software
  • Taking responsibility for a work-based project
  • Out-of-hours working (evenings/weekends) may be necessary

This role is focused on the infrastructure area of IT and requires a high level of communication with all areas and departments of the business. You will not be involved in software development or web design.

To be successful in this role, you will need:

  • Ability to work on your own initiative, with a fair degree of personal responsibility
  • Good communication skills, due to the interaction with users at all levels
  • Good administration skills, to ensure documentation, logs, and databases are maintained
  • Knowledge of PC/printer hardware
  • Knowledge and experience of Windows 10/11 and Microsoft standard Office Package
  • Knowledge of networks (LAN/WAN) - advantageous
  • Good organisational skills and ability to work on your own initiative, in an often-changing environment
  • Flexibility
  • Previous work experience within an IT-related role would be advantageous
  • A driving license, though not necessary, is advantageous

This placement is open to undergraduate students studying for a degree related to IT. We require the successful candidate to have a genuine and keen interest in IT.

This role provides a great opportunity to gain experience and learn about IT within a busy, high-pressured manufacturing environment. Employee benefits include:

  • 33 days holiday per year (inclusive of bank holidays)
  • Pension scheme with linked life insurance
  • Employee discount scheme
  • Employee assistance programme
  • Discounted tyre vouchers

The successful candidate must, by the commencement of employment, have the right to work in the UK.



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