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Counter Assistant
2 months ago
About the Role
We are seeking a skilled Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will provide exceptional customer service to our customers, ensuring they have a positive experience in our store.
Key Responsibilities
- Deliver outstanding customer service to all customers, responding to their needs and queries in a professional and courteous manner.
- Manage queues and ensure that customers can access the services they need quickly and efficiently.
- Meet high standards of governance and attention to detail, maintaining a clean and organized store environment.
- Work collaboratively as part of a team, supporting colleagues to achieve our goals and objectives.
What We Offer
We offer a competitive salary, pension scheme, paid annual leave, and employee discounts. We also provide a range of benefits, including a Employee Assistance Programme to support your wellbeing.
About Us
WHSmith is a leading retailer with a long history of providing excellent customer service. We are proud to be an inclusive employer, welcoming colleagues from diverse backgrounds and promoting a culture of respect and inclusivity.
Requirements
To be successful in this role, you will need to have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also need to be flexible and able to work a variety of shifts, including weekends.
