Claims Negotiator
1 month ago
About ERS
ERS is a leading provider of insurance claims handling services, dedicated to delivering exceptional customer experiences and efficient claim resolution.
Job Title: Personal Injury Handler
We are seeking a highly skilled and experienced Personal Injury Handler to join our team. As a key member of our claims handling team, you will be responsible for negotiating the settlement of claims in an efficient, fair, and economical manner.
Key Responsibilities:
- Comply with pre and post litigation procedures to conclude claims effectively and economically
- Validate claims and verify details against our records
- Identify and refer questionable underwriting
- Establish the circumstances of any loss and make liability enquiries
- Validate accounts/fee notes and authorise payments
- Maintain accurate estimates throughout the claim lifecycle and make adjustments as necessary
About You
To be successful in this role, you will require a solid legal education and experience working in a legal environment. You should possess strong interpersonal and relationship-building skills, be highly articulate and numerate, and have a focus on delivering first-class customer service.
What We Offer
- 25 days holiday
- Discretionary bonus scheme
- Employee assistance programme
- Annual holiday buy (up to 3 extra days)
- Salary sacrifice benefits
- Annual benefits reviews
- Professional qualifications and study support
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