Personal Injury Handler
7 months ago
Overview:
**Do you have** **experience in the insurance industry or within a legal setting? Then we want to hear from you**
Our Personal Injury Claims Handlers negotiate the settlement of claims in an efficient, fair and economical manner in line with the policy wording and Claims Handling Manual. They provide excellent customer service, maintain policy and where possible promote a speedy recovery.
**Reporting to a Team Leader some of your responsibilities in the role will be to**:
- Comply with pre and post litigation procedures through the life of a claim to conclude the case effectively and economically
- Validate claims and check all the details agree with our records
- Identifying and referring questionable underwriting
- Establish clearly the circumstances of any loss and make appropriate liability enquiries
- Validate accounts/fee notes and authorising payments
- Maintain accurate estimates throughout the life of the claim and make adjustments where appropriate
**We would love to hear from you if you**:
- Have Experience of working in a legal envionrment
- Have a Law degree or equivalent
- Have Strong interpersonal and relationship building skills
- Are Highly articulate and numerate
- Have a focus on the delivery of first class customer service
- Are very organised with an innate ability to prioritise and deliver
**What you’ll get in return**:
- 25 days holiday
- Discretionary bonus scheme
- Employee assistance programme
- Salary sacrifice benefits
- Annual benefits reviews
- Professional qualifications and study support
**Additional Information**:
- A full job description can be seen here.
- Information on why you should join ERS can be seen here.
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