Personal Injury Claims Handler

2 days ago


Swansea, United Kingdom ERS Full time

Location: Swansea Work Arrangement: Hybrid (3 days in the office, 2 days from home)

Join Our Dynamic Team at ERS Insurance as a Personal Injury Case Handler

Be the driving force behind resolving claims with precision, fairness, and efficiency. Deliver exceptional service, investigate causation, and negotiate settlement. With access to expert technical training and a clear path to handling complex personal injury cases, your journey to professional growth starts here—are you ready?

Our group thrives on four core values: Empowerment, Collaboration, Drive, and Inclusivity. We're all about encouraging initiative and valuing each member's contributions, fostering teamwork for innovative solutions, staying motivated to achieve our goals, and ensuring everyone feels respected and valued. Together, we create a supportive and dynamic environment where everyone can flourish.

Key responsibilities

  • Adhere to Pre and Post Litigation Procedures: Ensure compliance with all relevant procedures throughout the life of a claim, aiming for effective and economical case conclusions.
  • Claims Validation: Cross-check claims details to ensure they align with our records.
  • Underwriting Scrutiny: Vigilantly identify and refer any questionable underwriting for further review.
  • Establish Loss Circumstances


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