Guest Experience Partner

1 day ago


Bicester, Oxfordshire, United Kingdom The Bicester Village Shopping Collection Full time
Job Title: Guest Experience Partner

Location: Bicester, GB

Job Type: Full-time

Estimated Salary: £20,000 - £25,000 per year

The Guest Experience Partner plays a vital role in delivering exceptional guest experiences by providing timely assistance on bookings, resolving inquiries, and addressing concerns effectively. This includes maintaining a comprehensive understanding of Bicester Village's offerings, services, and amenities to provide accurate information and assistance to guests.

To succeed in this role, you will need previous experience in a customer service or guest relations position, preferably within the hospitality, retail, or luxury sector. You should also possess excellent communication skills, be confident with Office applications, and have a flexible working style.

About the Role:

  1. Maintain a high level of product knowledge to provide accurate information and assistance to guests.
  2. Collaborate with the management team to develop and implement guest service initiatives and best practices.
  3. Provide timely assistance on bookings, resolve inquiries, and address concerns effectively.
  4. Foster strong relationships with guests to deliver outstanding service and exceed expectations.


  • Bicester, Oxfordshire, United Kingdom Bicester Village Full time

    Role OverviewThe Ambassador of Exceptional Guest Relations will be responsible for delivering a 5-star luxury hospitality service to all guests visiting Bicester Village. This will involve working in The Apartment, supporting and assisting with events and VIP visits, and representing Bicester Village as a Hospitality Ambassador.Key...


  • Bicester, Oxfordshire, United Kingdom The Bicester Village Shopping Collection Full time

    Job SummaryWe are seeking an experienced Experience Manager Lead to oversee the implementation and execution of all experience elements of events, entertainment initiatives, and guest activations at our luxury retail destination.This role ensures that each event aligns with our brand identity and meets the high expectations of our guests. You will be...


  • Bicester, Oxfordshire, United Kingdom undisclosed Full time

    Experience and Events ManagerAt The Bicester Collection, we are seeking a talented Experience and Events Manager to oversee the implementation and execution of all experience elements of events, entertainment initiatives, and guest activations at Bicester Village. This role ensures that each event aligns with the luxury brand identity and meets the high...


  • Bicester, Oxfordshire, United Kingdom Bicester Village Full time

    Job Overview: We are seeking an experienced Personal Shopping Experience Expert to join our team at Bicester Village. As a key member of our sales team, you will be responsible for delivering exceptional customer service and creating bespoke shopping experiences for our clients.Responsibilities:Deliver high-quality customer service to guests, recommending...


  • Bicester, Oxfordshire, United Kingdom German Doner Kebab Full time

    Job SummaryWe are looking for Team Members who have what it takes to grow with us and share in our success.As a Front of House Team Member, you will support and work as part of a team to deliver exceptional food quality, outstanding guest care and amazing service.


  • Bicester, Oxfordshire, United Kingdom Bicester Village Full time

    Key Responsibilities:As a Business Development Manager at Bicester Village, you will be responsible for managing a portfolio of UK-based hotels, hotel chains, serviced apartments, and other accommodation providers. This will involve fostering strong relationships with these partners, analyzing data on occupancy rates, guest profiles, and hotel performance,...


  • Bicester, Oxfordshire, United Kingdom Prezzo Full time

    Italian Dining Experience ManagerWe are seeking a passionate and dedicated individual to join our team as an Italian Dining Experience Manager at Prezzo.The Role:As an Italian Dining Experience Manager, you will play a key role in delivering exceptional customer service and ensuring that every guest leaves with a memorable experience.Key Responsibilities:-...


  • Bicester, Oxfordshire, United Kingdom Off To Work Full time

    Become Part of Our Ice Rink Team">Are you looking for a fun and rewarding winter job? Look no further! We're seeking spirited team members to join our Ice Rink staff at Blenheim Palace.">Your role as a Boot Handler will involve assisting guests with exchanging their boots, while also providing exceptional customer service. You'll work in a dynamic and...


  • Bicester, Oxfordshire, United Kingdom The Bicester Village Shopping Collection Full time

    Unleash Your Potential as a Luxury Village Experience ManagerBicester, GB, OX26 6WDFull TimeSpearhead Our Efforts in Delivering Exceptional ExperiencesWe are seeking an exceptional individual to join our team as a Luxury Village Experience Manager. As a key member of our advocacy team, you will be responsible for driving footfall to Bicester Village and...


  • Bicester, Oxfordshire, United Kingdom The Bicester Village Shopping Collection Full time

    Job DescriptionWe are looking for a highly skilled Luxury Retail Experience Coordinator to join our team. In this role, you will be responsible for supervising all on-the-ground logistics for event activations, installations, and other key aspects of our look and feel.You will manage and coordinate the setup and breakdown of all event-related installations...


  • Bicester, Oxfordshire, United Kingdom The Bicester Village Shopping Collection Full time

    About the RoleThe Event Execution Specialist will be responsible for overseeing the execution of all experience elements for events at our luxury retail village, ensuring they meet the luxury standards expected by our guests.You will work closely with internal stakeholders and external partners to implement creative and innovative event concepts, manage...


  • Bicester, Oxfordshire, United Kingdom TEAM Full time

    Role SummaryThis exciting opportunity is perfect for a motivated and experienced Learning and Development Professional looking to join a growing business in the UK. As a Learning and Development Partner, you will play a critical role in enhancing employee capabilities and driving business success.Main Duties:Employee Development: Support the development and...


  • Bicester, Oxfordshire, United Kingdom Bicester Village Full time

    Job SummaryWe are seeking a highly skilled Construction Project Manager to join our team at Bicester Village. As a Construction Project Manager, you will be responsible for delivering real estate projects to health and safety standards, programme requirements, budget requirements, and quality standards while mitigating risk and seeking opportunities for...


  • Bicester, Oxfordshire, United Kingdom Valda Energy Full time

    Job Overview:The position of Financial Business Partner in our Commercial Finance team at Valda Energy is an exciting opportunity to support the company's growth aspirations. You will partner with various departments to provide financial insights, analysis, and strategic advice, driving commercial performance and decision-making across the business.About...


  • Bicester, Oxfordshire, United Kingdom Mulberry England Full time

    Job SummaryWe are seeking a skilled Luxury Customer Experience Specialist to join our team in Bicester, UK.About the RoleThe successful candidate will provide exceptional customer service, ensuring a seamless and proactive experience for Mulberry clients. They will be responsible for resolving issues, providing product information, and working...


  • Bicester, Oxfordshire, United Kingdom Recruitment Revolution Full time

    We are Recruitment Revolution, a cutting-edge e-commerce digital marketing agency based in Oxfordshire. Our goal is to empower businesses to succeed through expert SEO, Content Marketing, and Paid Media strategies.About the Role:We are seeking a highly skilled Administrative Business Partner to join our team on a full or part-time basis. As a vital member of...


  • Bicester, Oxfordshire, United Kingdom The Bicester Village Shopping Collection Full time

    Job Summary: Bicester Village Support SpecialistLocation: Bicester Village Shopping Collection, GBJob Type: Full-timeEstimated Salary: £24,000 - £30,000 per yearThe Bicester Village Support Specialist is a critical role within our Guest Support Team, responsible for delivering exceptional guest experiences through timely assistance on bookings, resolving...


  • Bicester, Oxfordshire, United Kingdom The Bicester Village Shopping Collection Full time

    Job Description: Customer Service AmbassadorJob Location: Bicester Village Shopping Collection, GBJob Type: Full-timeSalary Range: £22,000 - £28,000 per yearThe Customer Service Ambassador is responsible for ensuring that every guest has an exceptional experience at Bicester Village Shopping Collection. As a key member of our Guest Support Team, you will...


  • Bicester, Oxfordshire, United Kingdom K2 Recruitment Full time

    K2 Recruitment is seeking an experienced Crm Support Officer to join their team. As a key member of the customer service team, you will be responsible for updating CRM records, informing guests about exhibitions and promotions, and supporting guests through various channels.The role involves updating records with correct information, communicating with...


  • Bicester, Oxfordshire, United Kingdom Valda Energy Limited Full time

    Valda Energy Limited is a dynamic and rapidly growing energy supplier committed to driving business success through smart, reliable energy solutions.About UsWe bring together a diverse combination of talent to foster continuous sustainable growth. Our passion for innovation and dedication to exceptional service sets us apart.Culture & ValuesWe live by our...