Current jobs related to Senior Helpdesk Manager - London, Greater London - HVAC Recruitment

  • Helpdesk Senior Manager

    4 weeks ago

    London, Greater London, United Kingdom HVAC Recruitment Full time

    Job Title: Helpdesk Senior ManagerLocation: Fitzrovia, LondonJob Type: Full-Time (Monday - Friday, 8:00 AM - 5:00 PM)Flexibility: Hybrid Working AvailableSalary: 45,000 per annumBenefits: 33 days holiday, company pension, healthcare benefits, travel benefitsWe are a leading facilities management company based in the vibrant area of Fitzrovia, London. Our...

  • Helpdesk Senior Manager

    4 weeks ago

    London, Greater London, United Kingdom HVAC Recruitment Full time

    Job Title: Helpdesk Senior ManagerLocation: Fitzrovia, LondonJob Type: Full-Time (Monday - Friday, 8:00 AM - 5:00 PM)Flexibility: Hybrid Working AvailableSalary: £45,000 per annumBenefits: 33 days holiday, company pension, healthcare benefits, travel benefitsAbout Us:We are a leading facilities management company based in the vibrant area of Fitzrovia,...

  • Helpdesk Senior Manager

    1 month ago

    London, Greater London, United Kingdom HVAC Recruitment Full time

    Job Title: Helpdesk ManagerLocation: Fitzrovia, LondonJob Type: Full-Time (Monday - Friday, 8:00 AM - 5:00 PM)Flexibility: Hybrid Working AvailableSalary: £45,000 per annumBenefits: 33 days holiday, company pension, healthcare benefits, travel benefitsAbout Us:We are a leading facilities management company based in the vibrant area of Fitzrovia, London. Our...

  • Helpdesk Senior Manager

    1 month ago

    London, Greater London, United Kingdom HVAC Recruitment Full time

    Job Title: Helpdesk ManagerLocation: Fitzrovia, LondonJob Type: Full-Time (Monday - Friday, 8:00 AM - 5:00 PM)Flexibility: Hybrid Working AvailableSalary: £45,000 per annumBenefits: 33 days holiday, company pension, healthcare benefits, travel benefitsAbout Us:We are a leading facilities management company based in the vibrant area of Fitzrovia, London. Our...

  • Facilities Helpdesk Manager

    4 weeks ago

    London, Greater London, United Kingdom CBW Staffing Solutions Full time

    Job Title: Facilities Helpdesk ManagerJob Summary:CBW Staffing Solutions is seeking an experienced Facilities Helpdesk Manager to oversee the efficient handling of maintenance requests across multiple sites. The ideal candidate will have a minimum of 3 years experience managing a large team of helpdesk operatives within facilities and maintenance.Key...

  • Helpdesk Supervisor

    4 weeks ago

    London, Greater London, United Kingdom BGIS Full time

    Job Title: Helpdesk SupervisorAt BGIS, we are seeking a highly skilled and experienced Helpdesk Supervisor to join our team. As a Helpdesk Supervisor, you will be responsible for managing client infrastructure helpdesk, including 2 x Helpdesk Administrators, and ensuring the delivery of clients KPI's in terms of service delivery and client satisfaction.Key...

  • Helpdesk Supervisor

    4 weeks ago

    London, Greater London, United Kingdom BGIS Full time

    Job Title: Helpdesk SupervisorAt BGIS, we are seeking a highly skilled and experienced Helpdesk Supervisor to join our team. As a Helpdesk Supervisor, you will be responsible for managing client infrastructure helpdesk, including 2 x Helpdesk Administrators, and ensuring the delivery of clients KPI's in terms of service delivery and client satisfaction.Key...

  • Helpdesk Supervisor

    3 weeks ago

    London, Greater London, United Kingdom CBW Staffing Solutions Full time

    Helpdesk Supervisor Job DescriptionCBW Staffing Solutions is seeking an experienced Helpdesk Supervisor to join our team. The successful candidate will be responsible for scheduling reactive and help desk call outs, reviewing jobs received during the working day, and allocating accordingly to Engineers. The role also involves supervising and managing day to...

  • Helpdesk Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom BGIS Full time

    Job SummaryThe Helpdesk Supervisor role at BGIS is a key position responsible for managing the client infrastructure helpdesk, including two Helpdesk Administrators. The successful candidate will have a strong understanding of customer service principles and experience working in a customer service centre environment.Key ResponsibilitiesManage client...

  • Helpdesk Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom BGIS Full time

    Job SummaryThe Helpdesk Supervisor role at BGIS is a critical position that requires a high level of expertise in customer service, facilities management, and infrastructure support. The successful candidate will be responsible for managing the client infrastructure helpdesk, including 2 x Helpdesk Administrators, and will work closely with internal and...

  • Helpdesk Coordinator

    4 weeks ago

    London, Greater London, United Kingdom VINCI Facilities Full time

    Helpdesk CoordinatorWe are seeking a skilled Helpdesk Coordinator to join our facilities helpdesk contract in Victoria. The successful candidate will be responsible for managing incoming calls and emails, ensuring excellent customer service is provided to our clients.Key ResponsibilitiesAnswering all incoming calls in a timely mannerMonitoring email inbox...

  • Helpdesk Supervisor Position

    4 weeks ago

    London, Greater London, United Kingdom CBW Staffing Solutions Full time

    Helpdesk Supervisor Job DescriptionCBW Staffing Solutions is seeking a highly skilled and experienced Helpdesk Supervisor to join our team. As a Helpdesk Supervisor, you will be responsible for managing the day-to-day activities of the helpdesk, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Schedule and manage...

  • Helpdesk Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Office Angels Full time

    Job Title: Helpdesk CoordinatorWe are seeking a highly organized and detail-oriented Helpdesk Coordinator to join our team at Office Angels. As a Helpdesk Coordinator, you will play a vital role in providing exceptional support to our clients and ensuring the smooth operation of our facilities management services.Key Responsibilities:Email Management: Handle...

  • Helpdesk Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Office Angels Full time

    Job Title: Helpdesk CoordinatorWe are seeking a highly organized and detail-oriented Helpdesk Coordinator to join our team at Office Angels. As a Helpdesk Coordinator, you will play a vital role in providing exceptional support to our clients and ensuring the smooth operation of our facilities management services.Key Responsibilities:Email Management: Handle...

  • Helpdesk Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom BGIS Full time

    Job DescriptionAs a Helpdesk Supervisor at BGIS, you will play a vital role in managing the client infrastructure helpdesk, including two Helpdesk Administrators. Your responsibilities will include high-level utilisation and review of the Building Management System (BMS) to determine issues or faults. You will collaborate with internal and external...

  • Helpdesk Supervisor

    4 weeks ago

    London, Greater London, United Kingdom BGIS Full time

    ROLE SUMMARYThe Helpdesk Supervisor is a key role within our organization, responsible for managing client infrastructure helpdesk, including 2 x Helpdesk Administrators. This position requires a flexible and adaptable approach to determine issue or fault using the Building Management System (BMS).KEY RESPONSIBILITIESManagement of client infrastructure...

  • Helpdesk Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Adecco UK Limited Full time

    Job Title: Helpdesk OperatorJob Summary:Adecco UK Limited is seeking a skilled Helpdesk Operator to join our team. As a Helpdesk Operator, you will be responsible for providing exceptional customer service to Ealing Property Services stakeholders through the Helpdesk operation.Key Responsibilities:Provide excellent customer service to EFM stakeholders...

  • Helpdesk Operations Manager

    1 week ago

    London, Greater London, United Kingdom BGIS Full time

    ROLE SUMMARYThe Helpdesk Supervisor role at BGIS is a key position responsible for the management of client infrastructure helpdesk, including 2 x Helpdesk Administrators.The successful candidate will have a strong background in customer service, experience working in a customer service centre environment, and a demonstrated understanding of customer service...

  • Helpdesk Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Adecco UK Limited Full time

    Job Title: Helpdesk OperatorJob Summary:We are seeking a skilled Helpdesk Operator to join our team at Adecco UK Limited. As a Helpdesk Operator, you will be responsible for providing excellent customer service to EFM stakeholders through the Helpdesk operation. You will also raise, update, and close work orders on Computer Aided Facilities Management (CAFM)...

  • Facilities and Helpdesk Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Publicis Groupe UK Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Facilities and Helpdesk Co-ordinator to join our team at Publicis Groupe UK. The successful candidate will be responsible for managing and maintaining our helpdesk services, ensuring timely delivery of requests and maintaining Service Now for Facilities/Property.Key ResponsibilitiesManage and...

Senior Helpdesk Manager

2 months ago

London, Greater London, United Kingdom HVAC Recruitment Full time
Helpdesk Manager Job Description

We are seeking an experienced Helpdesk Manager to lead our dedicated helpdesk team, which supports multiple sites and handles a high volume of maintenance requests.

Key Responsibilities:
  • Lead and manage a team of helpdesk operatives to ensure efficient handling of maintenance requests.
  • Oversee helpdesk processes to meet Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
  • Ensure high levels of client satisfaction by maintaining smooth helpdesk operations.
Requirements:
  • Proven experience in helpdesk management or a related field.
  • Strong leadership and team management skills.
  • Ability to analyze and improve helpdesk processes.

Benefits: Competitive salary, 33 days holiday, company pension, healthcare benefits, and travel benefits.