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Fashion Stylist

2 months ago

Leeds, Leeds, United Kingdom AllSaints Full time
About the Role

We are seeking a highly skilled and enthusiastic Stylist to join our team in Leeds. As a Stylist, you will be the face of our brand, providing exceptional customer service and styling expertise to our customers.

Key Responsibilities
  • Style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
  • Maintain the store's aesthetic, ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
  • Handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system
  • Empower customers to make service decisions to resolve their issue while retaining their loyalty and trust
  • Work as one team with the same goal, supporting and observing peers, seeking feedback to support growth and development
Requirements
  • Friendly and attentive, constantly interacting with customers in store and online from all over the world to provide an exceptional customer experience
  • Awareness and knowledge of our brand, our style, and our brand values, supporting and influencing peers and customers alike
  • Can-do attitude and lots of enthusiasm, with a lot of time spent on interacting with customers and colleagues on our busy shop floors
  • Good problem-solving techniques and ability to do so with pace, empathy, and sometimes under pressure
  • Tech-savvy, processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system
  • Active awareness of brand campaigns, lookbooks, and new product launches, and a passionate advocate of all things AllSaints
  • Excellent attention to detail
  • A confident communicator
About Us

AllSaints is a fashion brand that values diversity and inclusivity. We are committed to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination, irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status, or age.

We are a disability-committed certified employer and offer a range of benefits, including a generous wardrobe allowance, potential to earn more from our team commission scheme, and access to discounted gym membership and corporate discounts.