Fashion Stylist

3 weeks ago

Leeds, Leeds, United Kingdom AllSaints Full time

About the Role

We are seeking a highly motivated and fashion-conscious individual to join our team as a Stylist in our Leeds store. As a Stylist, you will be the face of our brand, providing exceptional customer service and styling our customers in our latest collections.

Key Responsibilities

  • Style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
  • Maintain the store's aesthetic, ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
  • Handle and respond to first-line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system
  • Empower customers to make service decisions to resolve their issues while retaining their loyalty and trust
  • Work as one team with the same goal, supporting and observing peers, seeking feedback to support growth and development

Requirements

  • Friendly and attentive, constantly interacting with customers in-store and online to provide an exceptional customer experience
  • Awareness and knowledge of our brand, style, and brand values, supporting and influencing peers and customers alike
  • Can-do attitude and lots of enthusiasm, interacting with customers and colleagues on our busy shop floors
  • Good problem-solving techniques and ability to do so with pace, empathy, and sometimes under pressure
  • Tech-savvy, processing transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system

About AllSaints

We are a disability-committed certified employer, offering a range of benefits, including a generous wardrobe allowance, potential to earn more from our team commission scheme, and access to discounted gym membership and corporate discounts.

Why Join Us?

We aim to develop truly diverse teams and create an environment where everyone feels respected, valued, and able to give of their best while contributing to the success of our brand. We recognize the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes.

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