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Audi Senior Service Advisor
2 months ago
Our client, a reputable franchised car dealership, is seeking a skilled Service Advisor or Senior Service Advisor to deliver exceptional customer experiences. As a key member of the team, you will be responsible for managing service telephone and walk-in enquiries, meeting and greeting customers, and identifying their needs for vehicle drop-off. Your expertise will be essential in discussing and up-selling additional work to customers, ensuring a seamless and satisfying experience. Key responsibilities include:
* Managing service telephone and walk-in enquiries
* Meeting and greeting customers, qualifying and identifying their needs
* Discussing and up-selling additional work to customers
* Carrying out inspections where necessary prior to handover to customers
To succeed in this role, you must have current experience as a car dealership Service Advisor or above, preferably with prestige brand experience. A valid driving licence is also a requirement. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply.
