Customer Service Representative

1 month ago


Chippenham, Wiltshire, United Kingdom Euro London Appointments Full time £25,000 - £30,000
Job Title: Customer Service Advisor

Job Summary:
We are seeking a highly skilled and multilingual Customer Service Advisor to join our client's team in Chippenham, Wiltshire. As a key member of the customer service team, you will be responsible for providing exceptional support to customers via phone, email, and chat, ensuring a positive experience for all interactions.

Key Responsibilities:
• Provide top-notch customer service to Portuguese and Spanish speaking customers
• Assist customers with inquiries, resolve issues, and maintain accurate customer records
• Collaborate with colleagues to ensure excellent service delivery
• Maintain fluency in Portuguese and Spanish, with additional EU languages being an advantage

Requirements:
• 1-2 years of experience in customer service
• Fluency in Portuguese and Spanish, with technical support experience an advantage
• Access to a car, as the office is not easily accessible by public transport
• Competitive salary bracket with regular reviews based on hard work and performance
• Annual performance-based bonus
• Company pension and discount on company products
• Free parking and discounted canteen

About the Company:
Our client is a leading provider of customer service solutions, with a strong focus on delivering exceptional service to their customers. As a Customer Service Advisor, you will be an integral part of a dynamic team, working together to achieve outstanding results.

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