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1 month ago
We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Euro London Appointments. As a Customer Service Representative - Spanish & Portuguese, you will be responsible for providing top-notch customer service to our clients, utilizing your fluency in Spanish and Portuguese to communicate effectively and resolve customer inquiries in a timely and professional manner.
Key Responsibilities:
- Assist Portuguese and Spanish speaking customers via phone, email, and chat.
- Provide information about our products and services.
- Resolve customer queries and concerns in a timely and professional manner.
- Maintain accurate customer records and data.
- Collaborate with colleagues to ensure excellent service delivery.
Requirements:
- Fluency in Portuguese and Spanish essential.
- 1-2 years of experience in customer service.
- Access to a car, as the office is not easily accessible by public transport.
- Excellent communication and interpersonal skills.
- Problem-solving skills with a positive attitude.
- Ability to work in a team-oriented environment.
- Technical support experience is advantageous but not essential.
- Fluency in additional EU languages is very advantageous.
What We Offer:
- Competitive salary bracket with regular reviews based on hard work and performance.
- Annual performance-based bonus.
- Company pension and discount on company products.
- Free parking and discounted canteen.
- Progression opportunities in a fast-growing company.
