Customer Service Representative

5 days ago


Chippenham, Wiltshire, United Kingdom McDonald's Full time
Overview

McDonald's is a leading global brand, built on a foundation of core values: Serve, Inclusion, Integrity, Community and Family. We strive to create a safe, respectful and inclusive workplace, offering quality jobs and opportunities for growth.

This role is perfect for those who enjoy interacting with customers and want to be part of a dynamic team. As a Customer Care Assistant, you'll deal with customers, ensure the customer area runs smoothly and provide excellent service. Activities include welcoming children, handing out balloons, organizing events, catering to customers' needs, maintaining high cleanliness standards in the dining area and toilets, and creating a warm atmosphere. Your responsibility will be to establish and maintain positive communication with customers at all times and keep the manager informed about customer satisfaction.

You'll work in our fast-paced, high-energy environment and we're looking for someone with a genuine smile and ability to connect with customers. Friendly, welcoming, courteous and helpful behavior will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are essential. The ability to maintain high energy levels while working efficiently and productively is also crucial.



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