Dutch and German Customer Service Representative

1 month ago


Chippenham, Wiltshire, United Kingdom Euro London Appointments Full time
Customer Service Advisor - Dutch and German

Are you a fluent Dutch and German speaker looking for a challenging role in customer service? We are seeking a dedicated and friendly individual to join our client's team as a Dutch and German speaking Customer Service Advisor at their Wiltshire office.

This is an excellent opportunity to join a fast-growing company where you will have the chance to grow professionally and personally. As a Dutch and German Customer Service Advisor, you will be an integral part of the team, responsible for addressing customer inquiries, resolving issues, and ensuring customers have a positive experience.

Key Responsibilities:
  • Assist Dutch and German speaking customers via phone, email, and chat.
  • Provide information about our products and services.
  • Business development and Sales.
  • Resolve customer queries and concerns in a timely and professional manner.
  • Maintain accurate customer records and data.
  • Collaborate with colleagues to ensure excellent service delivery.
Requirements:
  • Fluency in Dutch and German essential.
  • 1-2 years of experience in customer service.
  • Access to a car - the office is not easily accessed by public transport.
  • Excellent communication and interpersonal skills.
  • Problem-solving skills with a positive attitude.
  • Enjoy working in a team-oriented environment.
  • Technical support experience is advantageous but not essential.
  • Fluency in additional EU languages is very advantageous.
What We Offer:
  • Competitive salary bracket with regular reviews based on hard work and performance.
  • Annual performance-based bonus.
  • Company pension and discount on company products.
  • Free parking and discounted canteen.
  • Progression opportunities in a fast-growing company.

If you are a motivated and customer-focused individual, please apply or send your CV direct to t.chau@eurolondon.com



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