Customer Service Representative

1 month ago


Chippenham, Wiltshire, United Kingdom Euro London Full time
Customer Service Advisor - Dutch and German

We are seeking a highly skilled and multilingual Customer Service Advisor to join our team at Euro London. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our Dutch and German speaking clients.

Key Responsibilities:
  • Assist Dutch and German speaking customers via phone, email, and chat
  • Provide information about our products and services
  • Business development and Sales
  • Resolve customer queries and concerns in a timely and professional manner
  • Maintain accurate customer records and data
  • Collaborate with colleagues to ensure excellent service delivery
Requirements:
  • Fluency in Dutch and German essential
  • 1-2 years of experience in customer service
  • Access to a car - the office is not easily accessed by public transport
  • Excellent communication and interpersonal skills
  • Problem solving skills with a positive attitude
  • Enjoy working in a team-oriented environment
  • Technical support experience is advantageous but not essential
  • Fluency in additional EU languages is very advantageous
What We Offer:
  • Competitive salary bracket with regular reviews based on hard work and performance
  • Annual performance-based bonus
  • Company pension and discount on company products
  • Free parking, discounted canteen
  • Progression opportunities in a fast-growing company


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