Customer Service Representative
1 month ago
We are seeking a highly skilled and multilingual Customer Service Advisor to join our team at Euro London. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our Dutch and German speaking clients.
Key Responsibilities:- Assist Dutch and German speaking customers via phone, email, and chat
- Provide information about our products and services
- Business development and Sales
- Resolve customer queries and concerns in a timely and professional manner
- Maintain accurate customer records and data
- Collaborate with colleagues to ensure excellent service delivery
- Fluency in Dutch and German essential
- 1-2 years of experience in customer service
- Access to a car - the office is not easily accessed by public transport
- Excellent communication and interpersonal skills
- Problem solving skills with a positive attitude
- Enjoy working in a team-oriented environment
- Technical support experience is advantageous but not essential
- Fluency in additional EU languages is very advantageous
- Competitive salary bracket with regular reviews based on hard work and performance
- Annual performance-based bonus
- Company pension and discount on company products
- Free parking, discounted canteen
- Progression opportunities in a fast-growing company
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