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Emergency Services Receptionist

4 weeks ago

Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time
Job Summary

We are seeking an experienced and skilled Receptionist to join our team in the Emergency Services department at University Hospitals Plymouth NHS Trust. As a key member of our team, you will be responsible for providing exceptional customer service to patients, relatives, and clinical staff, ensuring a smooth and efficient experience for all.

Main Responsibilities
  • Registration of patients and booking appointments
  • Administration duties, including data entry and record-keeping
  • Communication with patients, relatives, and clinical staff
  • Working with the Emergency Services Multi-Disciplinary Team and other departments
  • Managing referrals and waiting lists
About the Role

This is an exciting opportunity to join a dynamic and supportive team, working in a fast-paced environment. As a Receptionist, you will be responsible for providing administrative support to the Emergency Services department, ensuring that patients receive the best possible care. You will work closely with clinical staff, patients, and relatives to provide a high-quality service.

Requirements
  • GCSE Maths and English grades 4-9 (A-C)
  • NVQ Level 2 in a relevant subject or equivalent demonstrable experience
  • Previous experience in a similar role, working with the general public in a customer-oriented environment
What We Offer

As a Receptionist at University Hospitals Plymouth NHS Trust, you will have the opportunity to work in a dynamic and supportive team, with a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • A supportive and inclusive work environment