HRIS System Administrator

4 weeks ago

London, Greater London, United Kingdom Mintel Full time

Job Summary:

Mintel is seeking a skilled HRIS System Administrator to join our global human resource team. As the subject matter expert on all HR systems, you will be responsible for supporting our end-to-end HRIS business processes, with a focus on reporting and application support activities.

Key Responsibilities:

  • Collaborate with functional and technical staff to coordinate application of upgrades or fixes
  • Provide first-level support for employees and managers for system functionality inquiries
  • Work with users of HRIS systems to resolve system and interface queries
  • Administer assigned functions, such as recruitment, classification review, compensation, employment, leave, and benefits administration
  • Assist in the review, testing, and implementation of HRMS upgrades or patches
  • Maintenance: Assist with all maintenance tasks and processes in relation to the various Ultipro and Greenhouse modules, ensuring they are running at optimum performance levels
  • New modules: Support the development, testing, and implementation of new modules within scoped parameters and in line with Mintel's security profiles and GDPR legislation
  • Upgrades: Schedule and test all related upgrades and arrange periodic database maintenance and development sites
  • Troubleshooting: Act as the first point of contact for any queries related to the Ultipro and Greenhouse system, logging necessary calls with the system provider, and keeping users updated on queries raised

Requirements:

  • Relevant experience in system(s) maintenance and administration
  • Building and modifying workflows within the system(s), including testing and implementing changes
  • Extracting and creating reports from the system(s) for statutory and management reporting
  • Acting as the first point of contact for user queries and raising issues with the system providers for action, and training employees and other relevant stakeholders on the system(s)
  • Degree-level education or equivalent experience
  • Strong problem-solving skills to solve any issues within the system
  • Ability to support/assist improvement of modules within the HRIS system
  • Ability to understand and communicate complex functional and technical solutions to end-users
  • Excellent engagement and communication skills with all levels of the organization

About Mintel:

Mintel is the world's leading market intelligence agency and technology underpins our success. We help our clients understand consumers and consumer markets and aspire to provide the market intelligence behind every great business decision. Our technology supports research, analysis, and operations work of Mintel staff and helps us deliver data, insight, and opinion in a compelling way to our clients across the globe.

What We Offer:

  • Culture that supports true collaboration while embracing remote working
  • Flexi-time working hours (start working between 7:00am and 11:00am)
  • Hybrid working
  • Approach to personal development where we encourage individuals to grow and share what they've learned
  • Social events, both within the department and across the company
  • Home office allowance, as the working model will be a blend of home and office working
  • Generous holiday allowance with the opportunity to buy back additional holiday
  • A day off to celebrate your birthday
  • Giving back is part of our culture, with this in mind, Mintel gives each employee 2 days per year to give to a worthwhile cause
  • Open-plan office with breakout areas, coffee machines, pool table, and table tennis table

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