Customer Service Advisor
4 weeks ago
Overview
We are seeking a skilled Customer Service Representative to join our team at ERS. As a key member of our contact centre, you will be responsible for delivering exceptional customer service to our clients.
Key responsibilities include:
- Handling new enquiries, amendments to existing policies, and policy renewals
- Responding to customer and broker queries via phone and email
- Providing accurate information to customers and brokers about their insurance policies
- Maintaining effective working relationships with brokers and other stakeholders
- Producing policy documentation and issuing correspondence to customers and brokers
- Building knowledge of our products and services to become a subject matter expert
Requirements
- Ability to work as part of a team and independently
- Excellent interpersonal skills for successful customer interaction
- High level of accuracy and attention to detail
- Understanding of good customer service principles
- Excellent organisational skills and prioritisation
- Drive to continually improve the way we work and the services we provide
What you'll get in return
- Training and Support
- Flexible employee benefits including discounts from retailers
- Bonus opportunities
- Annual salary review
- Opportunities to progress your career with ERS
-
Customer Service Representative
2 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Swansea, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom C.E.M Day Ltd Full timeAbout the RoleWe are seeking a Customer Service Advisor to play a vital role in the customer experience journey at C.E.M Day Ltd.As a Customer Service Advisor, you will be the first point of contact for all Service customer enquiries and face-to-face interactions.You will facilitate effective communication between our customers and the workshop...
-
Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom C.E.M Day Ltd Full timeAbout the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at C.E.M Day Ltd. As a Customer Service Advisor, you will play a vital role in delivering exceptional customer experiences and ensuring seamless interactions with our customers.Key Responsibilities:Welcoming customers to our dealership and providing a first-class...
-
Sales and Customer Service Representative
3 weeks ago
Swansea, City and County of Swansea, United Kingdom Amplifon Full timeRole OverviewAmplifon is seeking a highly motivated Sales and Customer Service Advisor to join our team in Swansea. As a Sales and Customer Service Advisor, you will play a crucial role in delivering exceptional customer experiences and driving sales revenue.Key ResponsibilitiesManage the clinic diary to ensure a seamless customer experience and maximize...
-
Customer Service Representative
1 month ago
Swansea, City and County of Swansea, United Kingdom C.E.M Day Ltd Full timeAbout the RoleWe are seeking a highly skilled Customer Service Advisor to join our front of house team at Plasmarl, Commercial Service. As a key member of our team, you will play a vital role in delivering exceptional customer experiences.Key ResponsibilitiesWelcome customers to the Dealership and ensure a seamless customer experience throughout their...
-
Sales and Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom Amplifon Full timeRole OverviewWe are seeking a highly motivated Sales and Customer Service Advisor to join our team at Amplifon in Swansea. As a key member of our high street branch, you will be responsible for managing the diary, making calls to customers, and providing a warm welcome to anyone who visits our shop.Key ResponsibilitiesManage the diary to ensure a perfect mix...
-
Customer Sales Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full timeStart your career with a multi-award-winning company that prioritises your growth and development.We are recruiting for Customer Sales Advisors to join our New Business department, where you will provide exceptional customer service and communicate the benefits of our policies.As a Customer Sales Advisor, you will be responsible for guiding customers through...
-
Mortgage Advisor Trainee
4 weeks ago
Swansea, City and County of Swansea, United Kingdom Countrywide Mortgage Services Full timeTrainee Mortgage AdvisorAt Countrywide Mortgage Services, we're committed to providing our customers with exceptional mortgage advice. As a Trainee Mortgage Advisor, you'll play a vital role in helping us achieve this goal.Key Responsibilities:Building relationships with the Estate Agency team through training and supportTake part in regular team meetings to...
-
Mortgage Advisor Trainee
4 weeks ago
Swansea, City and County of Swansea, United Kingdom Countrywide Mortgage Services Full timeTrainee Mortgage Advisor RoleAt Countrywide Mortgage Services, we're committed to providing our customers with the best possible mortgage advice. As a Trainee Mortgage Advisor, you'll play a key role in helping us achieve this goal.Key Responsibilities:Building relationships with the Estate Agency team through training and supportTake part in regular team...
-
Customer Sales Representative
3 weeks ago
Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full timeStart a career with a multi-award-winning company that prioritises your developmentWe're recruiting for Customer Sales Advisors to join our New Business departmentAs a Customer Sales Advisor, you'll provide exceptional customer service, communicate the benefits of our policies, and guide customers through the buying processYou'll be the first point of...
-
Swansea, City and County of Swansea, United Kingdom Apetito Limited Full timeAt Apetito Limited, we're dedicated to providing exceptional service to our elderly customers. As a Customer Service Advisor, you'll play a vital role in ensuring their needs are met with care and empathy.We're seeking a highly organized and efficient individual with excellent communication skills to join our team. This is a people-focused role that requires...
-
Service Desk Agent
2 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Swansea, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Mortgage Advisor Trainee
4 weeks ago
Swansea, City and County of Swansea, United Kingdom Countrywide Mortgage Services Full timeTrainee Mortgage AdvisorAt Countrywide Mortgage Services, we're committed to providing structured and transparent progression opportunities for our Trainee Mortgage Advisors. Our competitive basic salary and OTE of £35,000 - £45,000 in year one make this a realistic and achievable goal.What's in it for you?Full support and training provided to become CeMAP...
-
Mortgage Advisor Trainee
4 weeks ago
Swansea, City and County of Swansea, United Kingdom Countrywide Mortgage Services Full timeTrainee Mortgage AdvisorAt Countrywide Mortgage Services, we're committed to providing a structured and transparent progression opportunity for our Trainee Mortgage Advisors. This role offers a competitive basic salary, with a realistic year one OTE of £35,000 - £45,000.What's in it for you?Full support and training provided to become CeMAP qualified and...
-
Mortgage and Protection Advisor
3 weeks ago
Swansea, City and County of Swansea, United Kingdom John Francis Full timeWe are looking for a Qualified Trainee Mortgage and Protection Advisor to join our team at John Francis Estate Agency in Swansea. As a Trainee Mortgage and Protection Advisor, you will be responsible for building relationships with our Estate Agency teams and providing training and support to attract new customers and business, while achieving professional...
-
Service Desk Agent
2 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Swansea, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Coordinator
4 weeks ago
Swansea, City and County of Swansea, United Kingdom Vibe Recruit Full timeCustomer Service Administrator RoleWe are seeking a highly organized and proactive individual to join our team as a Customer Service Administrator. This role will involve providing exceptional customer service, processing orders, and maintaining customer accounts.Key Responsibilities:Timely order processing and dispatchOrder invoicing and...
-
Customer Service Representative
1 month ago
Swansea, City and County of Swansea, United Kingdom Owens Group Full timeJob Title: Customer ServicesWe are seeking a highly motivated and customer-focused individual to join our Customer Services team at Owens Group.Job Purpose: To provide exceptional customer service and support to our customers, ensuring timely and accurate responses to their queries and concerns.Key Responsibilities:Provide professional and courteous service...
-
Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom SANS Institute Full timeJob SummaryWe are seeking a highly skilled Customer Service Assistant to join our team at the SANS Institute. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAct as the first point of contact for SANS customers, providing timely and effective...
-
Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom SANS Institute Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at the SANS Institute. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide first-class customer...