Department Head, Ladies Footwear, Luxury Retailer

5 days ago


London, Greater London, United Kingdom Kurt Geiger Full time

We Are One

At Kurt Geiger, we celebrate individuality, believing our differences make us more powerful as a collective.

Diversity, equality and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion of equal opportunities.

We are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self.

Kurt Geiger has been a leading luxury shoe and accessory retailer since 1963, continuously evolving to make covetable footwear and accessories with a unique market position, pairing aspiration with accessibility.

We are looking for the next generation of talent to join our business.

Our Liberty operation spans over the ladies and men's shoe galleries, offering an exciting environment within a store that has been known as the epitome of British style and fashion since 1875.

Responsibilities:

  • Ensure customer service is of the highest standards at all times
  • Be a role model for your team and Kurt Geiger with your own service standards
  • Ensure all store and company sales targets, policies and procedures are met and maintained
  • Actively liaise, communicate and develop good relations with your team and Senior Management
  • Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
  • Rota your team effectively and ensure optimum cover during peak trading periods
  • Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards
  • Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines

Requirements

  • Experience in, fast paced store/concession management role
  • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred
  • A customer service ambassador
  • Proven ability to drive a large team
  • Representative of our luxury/fashion forward brand in every way

Benefits

  • Competitive basic salary
  • Generous bonus structure
  • Uniform allowances
  • Enviable discounts

We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.



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