Department Manager, Ladies Footwear, Luxury Retailer

1 week ago


London, Greater London, United Kingdom Kurt Geiger Full time

We Are One

At Kurt Geiger, we celebrate individuality, believing our differences make us more powerful as a collective.

Diversity, equality and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion of equal opportunities.

We are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self.

Kurt Geiger is a leading luxury shoe and accessory retailer, with a rich history dating back to 1963. We have continuously evolved to make covetable footwear and accessories with a unique market position, pairing aspiration with accessibility.

We are looking for the next generation of talent to join our business and contribute to our success.

Our Liberty operation spans over the ladies and men's shoe galleries, offering an exciting environment within a store that has been known as the epitome of British style and fashion since 1875. The heritage and spectacular luxury brands attract thousands of loyal customers each year, and our creative, experienced and dedicated retail team constantly strive to create the perfect liberty memory.

Key Responsibilities:

  • Ensure customer service is of the highest standards at all times
  • Be a role model for your team and Kurt Geiger with your own service standards
  • Ensure all store and company sales targets, policies and procedures are met and maintained
  • Actively liaise, communicate and develop good relations with your team and Senior Management
  • Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
  • Rota your team effectively and ensure optimum cover during peak trading periods
  • Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards
  • Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines

Requirements:

  • Experience in a fast-paced store/concession management role
  • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred
  • A customer service ambassador
  • Proven ability to drive a large team
  • Representative of our luxury/fashion forward brand in every way

Benefits:

  • Competitive basic salary
  • Generous bonus structure
  • Uniform allowances
  • Enviable discounts

We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.



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