Department Head, Ladies Footwear, Luxury Retailer

2 weeks ago


London, Greater London, United Kingdom Kurt Geiger Full time

We are seeking a highly skilled and experienced Department Head to join our team at Kurt Geiger. As a key member of our retail team, you will be responsible for leading a high-performing team of sales associates and ensuring exceptional customer service standards are met at all times.

Key Responsibilities:

  • Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service
  • Develop and implement strategies to drive sales growth and improve customer engagement
  • Manage store operations, including visual merchandising, inventory management, and stock control
  • Collaborate with senior management to achieve business objectives and implement company policies
  • Recruit, train, and develop sales associates to ensure they have the skills and knowledge required to succeed in their roles
  • Monitor and analyze sales data to identify trends and opportunities for growth
  • Ensure the store is maintained to a high standard, including visual presentation and cleanliness

Requirements:

  • Proven experience in a senior retail management role, preferably in a luxury fashion environment
  • Strong leadership and management skills, with the ability to motivate and develop a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of luxury fashion brands and trends, with a passion for delivering exceptional customer service

Benefits:

  • Competitive salary and bonus structure
  • Opportunities for career development and progression
  • Discounts on luxury fashion products
  • Collaborative and dynamic work environment


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