Front Desk Ambassador

1 week ago

Aberdeen, Aberdeen City, United Kingdom Village Hotels Full time
Be the Face of Our Village

We're looking for a charismatic and proactive individual to join our team as a Receptionist at Village Hotel Club. As the first point of contact for our guests, you'll be the face of our village and play a vital role in creating a warm and welcoming atmosphere.

What You'll Do:

  • Provide exceptional customer service and ensure every guest feels valued and cared for.
  • Be a font of knowledge about the hotel and local area, making recommendations and solving problems before they arise.
  • Work collaboratively with other departments to deliver a seamless guest experience.
  • Take ownership of your work and strive for excellence in everything you do.

What We Offer:

  • Complimentary full leisure club membership for you and a family member or friend.
  • Employee discount on overnight stays at Village Hotels.
  • 50% discount on food and drink purchased on or off shift at any Village Hotel.
  • Exciting training platform with gamified learning.
  • Discounts and cashback offers on many High Street Brands.
  • A range of wellbeing and healthcare benefits.
  • Financial wellbeing support via Salary Finance.
  • Employee Assistance Programme.
  • Flexible working hours.
  • A fun, supportive, and inclusive work environment with loads of development opportunities.
  • Regular team events with our BIG People days monthly.
  • Excellent reward and recognition incentive schemes.
  • Monthly wellbeing programme for all employees to support your mental health.
  • Anniversary rewards for key milestones of service.
  • Holiday purchase scheme.
  • Birthday day off.
  • Electric car salary sacrifice scheme.

What We're Looking For:

  • A personality that shines and a passion for delivering exceptional guest experiences.
  • A great memory to add that personal touch for returning guests.
  • A proactive problem solver who can think on their feet.
  • Strong communication skills and the ability to work collaboratively with others.

Ready to Join Our Village?

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