Patient Services Team Lead
1 week ago
As a Patient Services Team Lead at The LivingCare Group, you will be responsible for providing top-notch customer service and ensuring smooth operations. This includes managing bookings, addressing customer concerns, and maintaining open communication with the team.
Key Responsibilities:
- Oversee online and phone-based bookings for swabbing services throughout the region.
- Develop strategies to minimize waiting times and resolve escalated issues efficiently.
- Prioritize meeting company KPIs while maintaining exceptional customer service standards.
- Provide expert guidance and support to customers through various channels.
- Foster strong relationships with colleagues to guarantee effective teamwork and collaboration.
- Stay up-to-date on company policies and procedures to ensure accurate information is provided to customers.
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Patient Services Coordinator
3 weeks ago
Chertsey, Surrey, United Kingdom The LivingCare Group Full timeJob Title: Patient Services CoordinatorAbout the RoleThis is a customer-facing position at The LivingCare Group, where you will be the primary point of contact for clients inquiring about private and swabbing services.We are seeking an individual with excellent communication skills to manage online and telephone bookings for swabbing services, as well as...
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Field Service Engineer
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Global Customer Service Expert
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Gynaecology Sonography Team Lead
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Pharmaceutical Specialist
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Gynaecology Nurse Lead for Cancer Services
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Theatre Practitioner Assistant
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Mechanical Services Team Lead
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Customer Support Associate
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Italian Speaking Call Center Agent
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Advanced Care Practitioner
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Client Support Team Lead
3 weeks ago
Chertsey, Surrey, United Kingdom The LivingCare Group Full timeThe LivingCare Group is seeking a Client Support Team Lead to oversee the management of online and telephone bookings for swabbing services.This role requires a highly skilled and experienced individual with excellent communication skills, able to manage multiple tasks, and ensure timely delivery of company KPIs.The ideal candidate will have a strong...
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Luxury Spa Team Lead
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Maternity Services Specialist
2 weeks ago
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Front Office Team Lead
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Culinary Team Lead
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Small Animal Veterinary Team Member
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Senior Electrical Engineer Team Lead
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Laboratory Team Member
1 week ago
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Healthcare Support Worker
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