Client Support Team Lead

1 week ago


Chertsey, Surrey, United Kingdom The LivingCare Group Full time

The LivingCare Group is seeking a Client Support Team Lead to oversee the management of online and telephone bookings for swabbing services.

This role requires a highly skilled and experienced individual with excellent communication skills, able to manage multiple tasks, and ensure timely delivery of company KPIs.

The ideal candidate will have a strong background in healthcare administration, with experience in multitasking, working under pressure, and providing exceptional customer service to clients.

Responsibilities
  1. Lead the team in managing online and telephone bookings for swabbing services, ensuring seamless client experience.
  2. Develop and implement strategies to optimize waiting times and improve service delivery.
  3. Monitor and report on team performance, ensuring timely delivery of company KPIs.
  4. Maintain accurate and up-to-date records of client interactions, using the appropriate database.
  5. Provide ongoing training and support to team members, ensuring they possess the necessary skills to deliver exceptional customer service.
Requirements
  • Possess excellent leadership and communication skills, able to motivate and guide the team.
  • Have the ability to work under pressure, multitask, and manage multiple tasks simultaneously.
Salary Range:

$65,000 - $85,000 per annum, depending on experience.



  • Chertsey, Surrey, United Kingdom TEAM Full time

    Job DescriptionA successful UK-based operation with European presence seeks a Customer Service Representative to provide exceptional service in both Italian and Spanish. Reporting directly to the Team Leader, you will be the first point of contact for clients.About the RoleThis is an exciting opportunity to join our team and contribute to delivering...


  • Chertsey, Surrey, United Kingdom TEAM Full time

    About the CompanyWe are a successful operation with sites in the UK and Europe.Salary and BenefitsThe salary for this role is up to £30,000 per annum, along with a flexible benefits package which includes a pension scheme.Job DescriptionAs a Customer Service Representative, you will provide a courteous, professional, efficient, and reliable first point of...


  • Chertsey, Surrey, United Kingdom TEAM Full time

    Join Our Global TeamWe're a UK-based operation with a global presence, seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a crucial role in delivering exceptional experiences to our clients across Europe. If you're passionate about providing outstanding support and have a talent for...


  • Chertsey, Surrey, United Kingdom TEAM Full time

    About Our CompanyWe're a dynamic UK-based operation with a significant presence in Europe. Our success lies in providing top-notch services to our clients, and we're committed to fostering a culture of excellence and collaboration among our team members.The JobWe're looking for a skilled Customer Service Representative to join our team. As a key member of...

  • Nursery Team Lead

    3 weeks ago


    Chertsey, Surrey, United Kingdom N Family Club Full time

    Nursery Team LeadAt N Family Club, we're committed to providing the highest-quality early years education in the UK. As a Nursery Team Lead, you'll play a vital role in shaping the future of our children. With industry-leading salaries and benefits, including £27,500 - £31,500 per year, you'll be rewarded for your hard work and dedication. Enjoy a...

  • Culinary Team Lead

    3 weeks ago


    Chertsey, Surrey, United Kingdom Pianillo restaurant and bar Full time

    Culinary Team LeadPianillo restaurant and bar is seeking a passionate and skilled Culinary Team Lead to join our culinary team. The estimated annual salary for this role is $65,000 - $80,000, depending on experience.The ideal candidate will have a strong background in hospitality and culinary arts, with a commitment to delivering exceptional dining...


  • Chertsey, Surrey, United Kingdom Foxhills Club & Resort Full time

    About Us:Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class amenities. We are seeking a talented individual to join our team as an Event Office Manager.Key Responsibilities:To yield manage function space and bedroom inventory to maximise sales, revenue and profitability.To manage the on-site sales...


  • Chertsey, Surrey, United Kingdom Additional Resources Full time

    Job OverviewAt Jobit, we are seeking an experienced and dedicated Nursery Team Lead to join our team of childcare professionals. As a key member of our nursery staff, you will be responsible for overseeing the daily operations of the nursery room, ensuring the highest standards of care and education for our young children.About the RoleWe are looking for a...


  • Chertsey, Surrey, United Kingdom F5 Networks, Inc. Full time

    Job Overview: F5 Networks, Inc. seeks an experienced Sales Operations Supervisor to lead the regional Sales Operations Specialist team. This individual will provide high-level support to both internal and external sales teams, ensuring strong relationships and generating revenue for F5. The successful candidate will be highly organized, detail-oriented, and...


  • Chertsey, Surrey, United Kingdom F5 Networks Full time

    Job SummaryWe are seeking an experienced Sales Operations Manager to lead our regional sales support team. The successful candidate will be responsible for managing the sales operations process, ensuring seamless execution of sales activities, and fostering strong relationships with internal and external stakeholders.Key Responsibilities:


  • Chertsey, Surrey, United Kingdom Bright Leaf Recruitment Full time

    We are seeking a highly skilled Veterinary Surgeon to lead our surgical team and provide exceptional care for our patients.About the RoleAs a Lead Veterinary Surgeon, you will be responsible for performing a wide range of surgical procedures, including keyhole surgery, utilising the latest techniques and equipment. You will also utilise ECG for comprehensive...


  • Chertsey, Surrey, United Kingdom Tesco Full time

    About UsOne Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues.The majority of our stores are open seven days a week from 7am to 10pm and offer local communities an impressive range of fresh and chilled food, cupboard essentials, lunchtime...

  • Culinary Team Member

    21 hours ago


    Chertsey, Surrey, United Kingdom Compass UK & Ireland Careers Full time

    Company Overview:We are a leading food service company in the UK, dedicated to creating exceptional culinary experiences for our customers. Our team is passionate and hard-working, striving to deliver outstanding results every day.Job Description:We are seeking an ambitious Chef de Partie to join our team on a full-time basis, contracted to 40 hours per...


  • Chertsey, Surrey, United Kingdom Avenues Group Full time £23,264

    Avenues Group: A Community-Focused EmployerWe are seeking a compassionate Female Support Worker to join our team in Chertsey, Surrey. As a valued member of our community, you will play a vital role in supporting individuals with learning disabilities, dementia, and complex needs. Our goal is to empower our clients to lead fulfilling lives, and we need your...

  • Support Worker

    3 weeks ago


    Chertsey, Surrey, United Kingdom Avenues Group Full time £23,264

    About Avenues GroupAvenues Group is a dynamic organization dedicated to providing person-centered care and support services. Our community-driven approach focuses on empowering individuals to reach their full potential. We believe that well-supported people support others well, leading to improved outcomes and a more positive quality of life.This exciting...


  • Chertsey, Surrey, United Kingdom Home Instead Senior Care Full time

    Job SummaryField Supervisor (Home Care Operations)Location: [Location]Job Type: Full-timeSalary: £24,000 per annum + £200 per weekend on call coveredBenefits:Professional development opportunitiesComprehensive training and ongoing supportCompetitive salary packageAbout Us:Home Instead Senior Care is a leading provider of home care services, dedicated to...


  • Chertsey, Surrey, United Kingdom Foodbuy Full time

    Unlock Career Advancement in Foodbuy's Hot Beverage TeamWe are seeking a seasoned procurement professional to join our team as Lead Beverage Category Strategist. This role offers an exciting opportunity to drive growth, innovation, and excellence in the Hot Beverage category.About UsFoodbuy is a leading food procurement organization based in the UK, serving...

  • National Sales Lead

    3 weeks ago


    Chertsey, Surrey, United Kingdom Samsung Electronics Perú Full time

    Job Description: As a National Sales Lead, you will be responsible for leading the sales efforts within our customer's account. This includes managing the sales account management workload across various categories and providing accurate data and insights to support the team in meeting and exceeding targets.Main Responsibilities:Lead the sales efforts within...


  • Chertsey, Surrey, United Kingdom Home Instead Full time

    OverviewWe are seeking a dedicated and compassionate Care and Support Supervisor to join our team at Home Instead. This role requires a strong focus on delivering exceptional care services to our clients, while also supporting our care professionals in their daily tasks.

  • Culinary Team Leader

    4 weeks ago


    Chertsey, Surrey, United Kingdom Compass UK & Ireland Full time

    About Compass UK & IrelandWe are a leading food service company in the UK, passionate about delivering exceptional culinary experiences to our customers.Job SummaryWe have an exciting opportunity for an ambitious Chef de Partie to join our team on a full-time basis, contracted to 40 hours per week. As a key member of our kitchen team, you will work closely...