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Customer Service Representative
2 months ago
Job Title: Counter Assistant
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Counter Assistant at WHSmith. As a Counter Assistant, you will play a vital role in providing exceptional customer service to our customers, ensuring they have a positive experience in our store.
Key Responsibilities:
- Deliver outstanding customer service to all customers, responding to their queries and resolving any issues in a timely and professional manner.
- Manage queues and ensure that customers can access the services they need quickly and efficiently.
- Meet high standards of governance and attention to detail, maintaining a clean and organized store environment.
- Work collaboratively as part of a team, supporting colleagues to achieve sales targets and provide excellent customer service.
What We're Looking For:
- A passion for delivering exceptional customer service and a commitment to ensuring every customer leaves the store satisfied.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A motivated and flexible individual who is able to adapt to changing circumstances and priorities.
- A commitment to maintaining high standards of quality and attention to detail.
Working with Us:
As a Counter Assistant at WHSmith, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are the same. You will be part of a team that is passionate about delivering exceptional customer service and providing a positive experience for our customers.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for career development and progression. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
