Technical Support Specialist

1 month ago


Manchester, United Kingdom AJ Bell Management Limited Full time
Job Summary

We are seeking a skilled Technical Support Specialist to join our IT Application Support Team. The successful candidate will be responsible for resolving system incidents, performing investigations, and ensuring system functionality.

This is a hands-on role that requires a methodical approach to troubleshooting, with a focus on providing resolutions and proactive support. The ideal candidate will have a good working knowledge of SQL and/or PowerShell scripting, experience working within a Change and Release framework, and technical IT certification.

The role involves incident resolution, ownership of technical problems, root cause analysis, monitoring, and capacity management. The successful candidate will also be involved in Service Improvement initiatives, documentation of procedures and policies, and on-call support.

We offer a competitive starting salary of circa £35,000, a generous holiday allowance, and a range of benefits including a contributory pension scheme, discretionary bonus, and buy as you earn share scheme.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.



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