Asset Management Support Specialist

4 weeks ago

Lancashire, United Kingdom Lancashire County Council Full time

Salary: £23,893 - £25,979 Per Annum | Part-time, 25 hours per week | Pro Rata

Department: Asset Management Services

Position: Service Support Officer

Salary Range: £23,893 - £25,979 (Grade 6)

Note: This position does not offer international sponsorship.

Temporary or Secondment Opportunity Available (please ensure that secondment is approved by line management prior to application).

About Lancashire County Council:

At Lancashire County Council, we are dedicated to enhancing the quality of life for all residents and visitors in Lancashire. As one of the largest local authorities in England, we strategically oversee educational services for over 170,000 children across numerous schools. Our mission is to serve the community by fostering diverse environments, celebrating our heritage, and promoting sustainable growth. Our strategic priorities focus on delivering exceptional services, safeguarding our environment, supporting economic development, and caring for those in need.

The Asset Management Service is responsible for the strategic oversight of the council's properties, educational institutions, and transportation assets, ensuring alignment with our Corporate Strategy and effective service delivery.

Key Responsibilities:

We are looking for a proactive Service Support Officer to collaborate within the Asset Management's Service Support Team.

Candidates are encouraged to review the role profile and key responsibilities to illustrate how they meet the qualifications for this position.

The Service Support Team offers specialized administrative and technical assistance throughout the service. We seek an enthusiastic and driven Service Support Officer to join our established, supportive team and contribute to vital areas within Asset Management.

The role requires strong critical thinking abilities, innovative problem-solving skills, and experience in managing complex challenges effectively. Excellent verbal and written communication skills are essential for supporting senior management and stakeholders within the Asset Management Service. Attention to detail, motivation, and a willingness to engage with corporate systems such as PPMS and HAMS are crucial.

If you are passionate about improving systems and processes and eager to gain experience in a strategic service while developing new skills, this role may be a perfect fit for you.

Team responsibilities will include:

  • Managing daily office service-related issues
  • Providing comprehensive support to senior management
  • Identifying and implementing procedural enhancements to improve professional practices and customer service, including analyzing management data for senior colleagues.
  • Handling Oracle Fusion procurement tasks, such as ordering equipment
  • Processing invoice payments
  • Supporting work scheduling through the Programme & Project Management System (PPMS)
  • Coordinating and organizing administrative and financial systems and procedures
  • Reviewing administrative processes and recommending improvements for efficiency
  • Taking minutes and noting actions during service-related meetings
  • Assisting with recruitment processes, including interview arrangements
  • Managing Freedom of Information requests and inquiries from Councillors
  • Overseeing a team mailbox

Application Guidance:

When preparing your supporting statement, it is vital to clearly demonstrate how you meet each essential criterion outlined in the person specification related to the responsibilities of this role. If you do not meet the criteria but believe you possess relevant qualities, please provide evidence in your supporting statement.

Essential Car User Requirement:

This position requires the use of a personal vehicle for job-related duties, and candidates must have appropriate insurance for business use and a valid driving license. Consideration may be given to applicants unable to drive due to disability in certain circumstances.

Why Join Us:

Benefits:

  • Enjoy flexible working arrangements with our hybrid working model.
  • Benefit from up to 32 days of annual leave, plus bank holidays, additional days at Christmas, and the option to purchase extra leave.
  • Access a comprehensive benefits package, including discounts on various products, a hybrid car lease scheme, long service awards, Medicash, support groups, cycle-to-work schemes, free eye tests, and more.
  • Take advantage of a generous public sector pension scheme with substantial employer contributions, offering tax relief and savings opportunities.
  • Explore opportunities for personal and professional development, with potential career progression for the right candidate.

Development Opportunities: You will receive ongoing support and development throughout your journey, including time for reflection and supervision, opportunities for qualifications, multidisciplinary initiatives, and mentoring. Most importantly, you will have the chance to make a meaningful impact, feel valued, and achieve the job satisfaction you seek.

Commitment to Inclusivity: Lancashire County Council is dedicated to building a workforce that reflects the diversity of our community, encouraging applications from individuals of all ages, abilities, genders, sexual orientations, ethnic backgrounds, and faiths. We strive to create an inclusive workplace where everyone can feel comfortable being themselves.

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