Customer Service Representative
4 weeks ago
We're seeking a highly motivated and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.
Key Responsibilities- Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
- Develop and maintain a thorough knowledge of our products and services, ensuring that customers receive accurate and informed advice.
- Contribute to the achievement of sales targets and business objectives, through effective sales and customer service techniques.
- Participate in ongoing training and development to enhance skills and knowledge, ensuring that you remain up-to-date with industry developments and best practices.
As a valued member of our team, you'll enjoy a range of benefits, including:
- A competitive hourly rate, with opportunities for progression and career development.
- A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in this role.
- A supportive and collaborative team environment, with opportunities to work with colleagues from diverse backgrounds and experiences.
- A range of employee benefits, including store discount, employee wellness program, and cycle to work scheme.
To be successful in this role, you'll need:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- A proactive and customer-focused approach, with a passion for delivering exceptional service.
- Basic knowledge of automotive products and services, with a willingness to learn and develop your skills.
- Availability to work a range of shifts, including weekends and bank holidays.
We're an equal opportunities employer, committed to creating an inclusive workplace for all colleagues. If you're passionate about delivering exceptional customer service and have a keen interest in the automotive industry, we'd love to hear from you.
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Customer Service Representative
3 weeks ago
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Customer Service Representative
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Canary Wharf, Greater London, United Kingdom Halfords Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesProvide outstanding customer service and support...
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Customer Service Representative
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Customer Service Representative
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Canary Wharf, Greater London, United Kingdom Halfords Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesProvide outstanding customer service, responding...
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