Independent Domestic Abuse Advisor

3 weeks ago

Canary Wharf, Greater London, United Kingdom Look Ahead Full time
About the Role

We are seeking a highly skilled and compassionate Domestic Abuse Advisor to join our team at Look Ahead. As an IDVA, you will play a critical role in addressing the safety of victims and survivors of domestic abuse, providing them with the support and guidance they need to rebuild their lives.

Key Responsibilities
  • Manage customer referrals, completing risk assessments and obtaining and maintaining relevant paperwork
  • Build trusting relationships with customers and create a positive atmosphere
  • Oversee On Track implementation and regular attendance at Marac and oversight of all Marac referrals
  • Conduct regular casework management sessions with the refuge team
  • Support customers to obtain non-molestation orders and other civil remedies
  • Work proactively with the team to handle the service caseload and administrative responsibilities
  • Attend court and case management hearings with or as a representative for customers
  • Develop productive relationships with partner organisations to improve service outcomes
About You

We are looking for someone who embodies our values of quality, creativity, innovation, continuous improvement, integrity, transparency, openness, and trust. You will be a strong communicator, able to build trusting relationships with customers and colleagues alike. You will be highly organized, able to manage multiple tasks and priorities, and have a strong commitment to delivering high-quality services.

What We Offer

As a member of our team, you will have access to a range of benefits, including competitive salary, pension scheme, staff discounts, healthcare, and career progression opportunities. You will also have the opportunity to work in a dynamic and supportive environment, where you can make a real difference in the lives of our customers.

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