Independent Domestic Abuse Advisor

4 weeks ago

Canary Wharf, Greater London, United Kingdom Look Ahead Full time
About the Role

We are seeking a highly skilled and compassionate Domestic Abuse Advisor to join our team at Look Ahead. As an IDVA, you will play a critical role in addressing the safety of victims and survivors of domestic abuse, providing support and guidance to help them navigate the complexities of their situation.

Key Responsibilities
  • Manage customer referrals, completing risk assessments and obtaining necessary paperwork
  • Build trusting relationships with customers and create a positive atmosphere
  • Oversee On Track implementation and regular attendance at Marac and oversight of all Marac referrals
  • Conduct regular casework management sessions with the refuge team
  • Support customers to obtain non-molestation orders and other civil remedies
  • Work proactively with the team to handle the service caseload and administrative responsibilities
  • Attend court and case management hearings as a representative for customers
  • Develop productive relationships with partner organizations to improve service outcomes
About You

We are looking for an individual who embodies our values of quality, creativity, innovation, and continuous improvement. You will be a strong communicator, able to build trusting relationships with customers and colleagues alike. Your ability to remain calm and resilient in challenging situations will be essential in this role.

What You'll Bring

We require an IDVA qualification and a strong understanding of the complexities of domestic abuse. Your ability to work independently and as part of a team will be crucial in this role. If you are passionate about making a difference in the lives of others, we encourage you to apply.

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