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Support Worker

2 months ago

Canary Wharf, Greater London, United Kingdom Riverside Full time
About the Role

We are seeking a dedicated and compassionate Support Officer to join our team at Riverside. As a Support Officer, you will play a vital role in providing care and support to our clients, enabling them to make informed decisions about their lives and increase their sense of wellbeing.

Key Responsibilities
  • Conduct assessments to identify and prioritize client needs
  • Develop and implement SMART goal planning to provide needs-led holistic support
  • Create an environment that promotes opportunities for clients to develop, learn, and enable skills towards independence
  • Provide a comprehensive support planning service to clients in line with Riverside's policies, procedures, and approach
  • Ensure clients are fully informed of their rights and responsibilities regarding the service and are enabled and empowered to get involved in the running of the service through consultation and participation
  • Maintain accurate and up-to-date records of support provided to clients in accordance with Riverside's policies
About You

We are looking for someone who shares our values and is committed to achieving positive outcomes for all our clients. The ideal candidate will have:

  • Experience of working with vulnerable people with a range of needs in a support capacity
  • Good communication skills and the ability to engage with and respect the needs of vulnerable people
  • Excellent team working skills
  • Housing sector knowledge
  • Strong IT skills to manage and maintain administration and recording systems
  • Flexibility to cover shifts, sometimes at short notice
Why Riverside?

Riverside is a housing association with a difference - enhancing the everyday for all our customers. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK, and we need the best people on board to help us. As a Support Officer at Riverside, you will enjoy:

  • Competitive pay and generous pension
  • Investment in your learning, personal development, and technology
  • A wide range of benefits
Diversity and Inclusion at Riverside

We are inclusive and value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability.