Brock Hub Assistant

1 month ago


Brockenhurst, Hampshire, United Kingdom Brockenhurst College Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Brock Hub Assistant. As a key member of our learning environment team, you will play a vital role in maintaining a quiet and purposeful working atmosphere, ensuring the code of conduct is adhered to.

Key Responsibilities
  • Supervise Brock Hub users to ensure a productive and respectful environment.
  • Assist with administrative and clerical duties associated with the Brock Hub.
  • Operate a loan counter service to staff and students.
  • Communicate effectively with stakeholders, including learners, parents, and colleagues.
  • Maintain the Brock Hub stock and environment, including shelving, watering plants, filing, and tidying.
  • Produce student bulletin slides and distribute to relevant staff.
  • Undertake other duties commensurate with the grade of the post as required.
Requirements
  • Level 3 qualification or equivalent.
  • Experience dealing with members of the public and working in a customer service environment.
  • Up-to-date IT skills, including familiarity with MS Office packages and internet and email.
  • Good administrative and organizational skills, with the ability to meet tight deadlines.
  • Able to exercise firmness and diplomacy, and to encourage the maintenance of a quiet study environment.
  • Commitment to staff development and training.
Benefits
  • Access to our Employee Assistance Programme.
  • On-site Nursery offers childcare at competitive rates.
  • Enrolment into the Local Government Scheme.
  • Free eye care vouchers.
  • Free secure onsite parking.
  • Access to a range of discounts, including shopping, travel, and healthcare.
  • Access to onsite Gym, Tennis/Badminton courts, Football pitches (indoor & out).

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