Brock Hub Assistant

4 weeks ago


Brockenhurst, Hampshire, United Kingdom Brockenhurst College Full time

About the Role:

The Brock Hub Assistant will play a vital role in maintaining a productive and conducive learning environment for students at Brockenhurst College. This position involves providing support and ensuring the effective maintenance of learning resources and facilities.

Key Responsibilities:

  • Supervise Brock Hub users to maintain a quiet and purposeful atmosphere, adhering to the code of conduct.
  • Assist with administrative and clerical duties related to the Brock Hub.
  • Operate a loan counter service for staff and students.
  • Communicate with stakeholders, including learners, parents, and staff.
  • Maintain the Brock Hub environment, including shelving, watering plants, filing, tidying, and book mending.
  • Produce student bulletin slides and distribute them to relevant staff.
  • Undertake other duties commensurate with the grade of the post as required.

Requirements:

  • Level 3 qualification or equivalent.
  • Experience in dealing with members of the public.
  • Working in a customer service environment.
  • Up-to-date IT skills, including MS Office packages, especially Excel, Outlook, and Teams.
  • Good administrative and organisational skills.
  • Able to meet tight deadlines.
  • Ability to exercise firmness and diplomacy.
  • Commitment to staff development and training.

Benefits:

  • Access to the Employee Assistance Programme.
  • On-site Nursery with childcare services.
  • Enrolment in the Local Government Scheme.
  • Free eye care vouchers.
  • Free secure on-site parking.
  • Access to a range of discounts.
  • Access to on-site facilities, including a gym and sports courts.

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