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Customer Service Representative
2 months ago
We are seeking ambitious individuals to join our team as Apprentice Customer Service Advisors at Steven Eagell Toyota St Ives. As a key member of our team, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.
About the RoleThis is an exciting opportunity to embark on a career with one of the world's most prestigious companies. As an Apprentice Customer Service Advisor, you will be responsible for providing exceptional customer service, working closely with our customers to understand their needs and delivering a seamless experience.
Key Responsibilities- Participate in scheduled training activities, including sessions at the Toyota Academy in Burnaston, Derbyshire
- Keep learning logs up to date and prepare for learning reviews with your manager, mentor, and Learning & Development Advisor
- Welcome and greet aftersales customers, ensuring their experience is second to none
- Get involved in activities that raise the profile of your Centre, promoting the Toyota brand and attracting new customers
We are looking for individuals who are professional, have a smart personal appearance, and high standards of verbal and written communication. You must be literate and numerate, with a desire to learn and a genuine interest in offering excellent customer service.
What We OfferAs a member of our team, you will have access to a contributory pension/life assurance scheme, training and on-going development, and opportunities for career progression. You will also receive a competitive benefits package and performance-related bonuses.
We are committed to providing a supportive and inclusive environment, where you can grow and develop your skills and knowledge. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.
