Systems Architect
1 day ago
About the Role
We are seeking a highly skilled Systems Engineer to join our team at ARO. As a key member of our IT department, you will play a crucial role in ensuring the smooth operation of our business and IT systems.
Key Responsibilities
- IT Support and Maintenance
- Provide technical support and maintenance for all hardware and software within our organization.
- Manage and deliver an effective IT support service to ensure business continuity.
- Network and System Administration
- Configure, maintain, and troubleshoot network and system infrastructure.
- Utilize knowledge of networking technologies to assist with desktop issues.
- Documentation and Knowledge Management
- Maintain accurate and up-to-date documentation of IT systems and processes.
- Update knowledge base to improve support operations and identify skills gaps.
- Collaboration and Communication
- Work closely with clients and internal stakeholders to understand their IT needs and provide effective solutions.
- Communicate technical information to non-technical staff and clients in a clear and concise manner.
Requirements
We are looking for a highly motivated and experienced individual with the following skills and qualifications:
- Technical Expertise
- Strong understanding of networking technologies and IT systems.
- Experience with desktop troubleshooting, configuration, and maintenance.
- Communication and Interpersonal Skills
- Excellent communication and interpersonal skills to work effectively with clients and internal stakeholders.
- Ability to work with staff at all levels, both internally and externally.
- Business Acumen
- Understanding of business operations and the importance of IT in supporting business goals.
- Ability to prioritize tasks and manage multiple projects simultaneously.
Desirable Qualifications
- Professional Certifications
- Managing modern desktops
- Microsoft identity and access administration
- Microsoft azure administrator
Why Work for ARO?
At ARO, we value our employees and strive to create a positive and supportive work environment. We offer a range of benefits and incentives to our employees, including:
- 'Design Your Life' training and development programme
- Flexible working
- Company Pension Scheme and matching contributions
- Company Perks portal
- Private Medical insurance
- Life assurance
- 25 days holiday plus bank holidays plus holiday trading
- Your Birthday off, on us
- Health Club and Wellbeing Scheme
- ARO shares after 12 months employment
- Employee Assistance Programme
- Technical Training Academy and E-learning
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