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Systems Architect

2 months ago

Aberdeen, Aberdeen City, United Kingdom ARO Full time

About the Role

We are seeking a highly skilled Systems Engineer to join our team at ARO. As a key member of our IT department, you will play a crucial role in ensuring the smooth operation of our business and IT systems.

Key Responsibilities

  • IT Support and Maintenance
    • Provide technical support and maintenance for all hardware and software within our organization.
    • Manage and deliver an effective IT support service to ensure business continuity.
  • Network and System Administration
    • Configure, maintain, and troubleshoot network and system infrastructure.
    • Utilize knowledge of networking technologies to assist with desktop issues.
  • Documentation and Knowledge Management
    • Maintain accurate and up-to-date documentation of IT systems and processes.
    • Update knowledge base to improve support operations and identify skills gaps.
  • Collaboration and Communication
    • Work closely with clients and internal stakeholders to understand their IT needs and provide effective solutions.
    • Communicate technical information to non-technical staff and clients in a clear and concise manner.

Requirements

We are looking for a highly motivated and experienced individual with the following skills and qualifications:

  • Technical Expertise
    • Strong understanding of networking technologies and IT systems.
    • Experience with desktop troubleshooting, configuration, and maintenance.
  • Communication and Interpersonal Skills
    • Excellent communication and interpersonal skills to work effectively with clients and internal stakeholders.
    • Ability to work with staff at all levels, both internally and externally.
  • Business Acumen
    • Understanding of business operations and the importance of IT in supporting business goals.
    • Ability to prioritize tasks and manage multiple projects simultaneously.

Desirable Qualifications

  • Professional Certifications
    • Managing modern desktops
    • Microsoft identity and access administration
    • Microsoft azure administrator

Why Work for ARO?

At ARO, we offer a dynamic and supportive work environment that values innovation, collaboration, and employee growth. Our employees enjoy a range of benefits and incentives, including:

  • 'Design Your Life' training and development programme
  • Flexible working
  • Company Pension Scheme and matching contributions
  • Company Perks portal
  • Private Medical insurance
  • Life assurance
  • 25 days holiday plus bank holidays plus holiday trading
  • Your Birthday off, on us
  • Health Club and Wellbeing Scheme
  • ARO shares after 12 months employment
  • Employee Assistance Programme
  • Technical Training Academy and E-learning