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Senior Systems Support Engineer

3 months ago

Aberdeen, Aberdeen City, United Kingdom Right People Full time

The organization, a distinguished IT service provider, is looking to recruit a 3rd Line Systems Engineer for a permanent full-time role.

This position is vital to the organization, concentrating on advanced support and cloud computing technologies, where extensive Azure expertise is highly beneficial.

Key Responsibilities:

  • Architect, deploy, and oversee Azure-centric solutions ensuring high availability, scalability, and robust security.
  • Oversee and sustain Azure resources including virtual machines, storage solutions, networking, and databases.
  • Diagnose and rectify issues associated with Azure services and infrastructure.
  • Administer Azure Virtual networks, infrastructure, and virtual machines.
  • Set up Azure Virtual Desktop, storage accounts, Azure Files, and Azure Backup services.
  • Comprehend Network Security Groups (NSGs), Logic Apps, Function Apps, Azure Advisor, among others.
  • Manage essential infrastructure services such as Active Directory, DNS, and DHCP.
  • Address customer support tickets, resolve incidents, and provide escalation support.
  • Engage in on-call support and manage operational risks effectively.
  • Support customer engagements, supplier quotes, and pre-sales technical assistance.
  • Exhibit a personal commitment to continuous improvement and learning.
  • Position Details:
  • Employment Type: Full-time, Permanent
  • Work Schedule: Monday to Friday
  • Work Arrangement: In-person