Membership Growth Specialist

6 days ago


Surrey, United Kingdom Make UK Defence Full time
About the Role

Make UK Defence is seeking a highly skilled Membership Manager to join our team in the South East of England. As a key ambassador for our organization, you will play a vital role in supporting the commercial, business, and economic interests of our members.

Key Responsibilities
  • Support the Commercial team in identifying partnership opportunities to drive business growth and revenue.
  • Lead local member connect activities and regional meetings to foster strong relationships with our members.
  • Raise awareness of our broader commercial and business support offerings to enhance member engagement and retention.
  • Collaborate with the Commercial team to retain members and encourage subscription upgrades to other Make UK services.
Requirements
  • Proven sales/business development/account management experience, with a strong track record of success.
  • Excellent customer and/or member care skills, with the ability to build strong relationships with stakeholders.
  • Proficiency in CRM systems, Excel, and Word, with a working knowledge of the local economy desirable.
  • Ability to prioritize tasks, with excellent organizational skills and effective time management.
  • Willingness to take responsibility and seek support when necessary, with a flexible approach to working from a home base or office as required.
What We Offer
  • A competitive salary and excellent benefits package, including up to one day's paid leave each year to undertake volunteering opportunities.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A commitment to supporting the Armed Forces Community, with a pledge to sign up to the Armed Forces Covenant.


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