Membership Growth Specialist
6 days ago
We are seeking a highly skilled and experienced Business Development Manager to join our team at Make UK Defence. As a key member of our commercial team, you will play a vital role in driving business growth and development across the South East of England.
Key Responsibilities- Business Development:
- Identify and secure new business opportunities to achieve team targets for growth and acquisition.
- Develop and implement a strategy to engage with non-members and create new member opportunities.
- Lead and organize lead generation events for members and non-member targets.
- Generate leads and raise awareness for the wider Make UK business.
- Support the Commercial team in identifying partnership opportunities.
- Member Engagement and Retention:
- Design and implement a program of member engagement activities in collaboration with the wider team.
- Work closely with the membership team to organize events and webinars regionally and nationally.
- Lead local member connect activities and regional meetings.
- Ensure timely regional communication to enhance member awareness.
- Develop a member engagement plan, including site visits as required.
- Collaborate with internal departments to ensure member satisfaction and accurate records.
- Retain members and encourage subscription upgrades to other Make UK services.
- Engage in external communications to promote Make UK member interests.
- Person Specification:
- Proficiency in CRM systems, Excel, and Word.
- Strong customer focus and excellent communication skills.
- Degree-level education or equivalent experience.
- Working knowledge of the local economy desirable.
- Experience:
- Sales/business development/account management experience is essential.
- Marketing experience is desirable.
- Customer and/or member care experience.
We are looking for a highly motivated and experienced individual who is able to prioritize tasks, demonstrate excellent organizational skills, and effective time management. You will have strong decision-making and problem-solving abilities, a proactive approach, and a positive and adaptable attitude. You will also be able to work from a home base or office as required, with occasional travel.
We offer a competitive salary and excellent benefits package, including up to one day's paid leave each year to undertake volunteering opportunities. We are committed to supporting the Armed Forces Community and have pledged to support this by signing up to the Armed Forces Covenant.
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