Quality Excellence Leader

1 week ago


Cumbernauld, North Lanarkshire, United Kingdom William Grant & Sons Full time
About the Role

We are seeking an experienced Quality Excellence Leader to drive the implementation of our Luxury Quality Strategy, ensuring the delivery of high-quality products that meet customer expectations.

Key Responsibilities
  • Team Leadership: Lead, motivate, and develop a high-performing Luxury Quality Team to maximize achievement and engagement.
  • Quality Assurance: Implement and maintain Quality Assurance Processes, deploying quality standards that meet requirements across the organization.
  • New Product Development: Contribute to NPD activities, ensuring quality requirements and customer expectations are built into all new products.
  • Supplier Quality Management: Manage Supplier Quality performance, including supplier audits and supplied material non-conformances.
  • Root Cause Analysis: Investigate customer/consumer complaints, supporting complaint handling processes and implementing robust corrective and preventative actions.
  • Continuous Improvement: Drive a culture of continuous improvement, completing data analysis and trending to report performance and identify areas for improvement.
Requirements
  • Experience: An experienced Quality professional with exposure to the luxury/premium market.
  • Team Management: Proven team management experience.
  • New Product Development: Experience of NPD and quality standards implementation.
About Us

William Grant & Sons is a leading spirits company that values every employee for their rare character, distinctive skills, experience, and perspectives. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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