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Restaurant Team Leader

2 months ago


Cumbernauld, North Lanarkshire, United Kingdom Dobbies Garden Centre Full time

Job Summary:

We are seeking a highly skilled Restaurant Team Leader to join our team at Dobbies Garden Centre. As a Restaurant Team Leader, you will play a vital role in delivering exceptional customer experiences across our restaurants, ensuring high standards of food quality and hygiene, and mentoring our Restaurant Customer Advisors.

Key Responsibilities:

  • Support and Coach: Provide guidance and support to other members of staff, and deputise for management in their absence, ensuring seamless day-to-day operations.
  • Customer Service: Deliver outstanding customer service, ensuring that every customer has a positive experience in our restaurants.
  • Team Development: Mentor and develop our Restaurant Customer Advisors, helping them to achieve their full potential and providing opportunities for growth and development.
  • Operational Excellence: Work closely with the management team to ensure that our restaurants operate efficiently and effectively, maintaining high standards of food quality, hygiene, and customer service.

Requirements:

  • Proven experience in a similar role, with a strong track record of delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong leadership and coaching skills, with the ability to motivate and develop a team.