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Restaurant Team Leader
2 months ago
Job Summary:
We are seeking a highly skilled Restaurant Team Leader to join our team at Dobbies Garden Centre. As a Restaurant Team Leader, you will play a vital role in delivering exceptional customer experiences across our restaurants, ensuring high standards of food quality and hygiene, and mentoring our Restaurant Customer Advisors.
Key Responsibilities:
- Support and Coach: Provide guidance and support to other members of staff, and deputise for management in their absence, ensuring seamless day-to-day operations.
- Customer Service: Deliver outstanding customer service, ensuring that every customer has a positive experience in our restaurants.
- Team Development: Mentor and develop our Restaurant Customer Advisors, helping them to achieve their full potential and providing opportunities for growth and development.
- Operational Excellence: Work closely with the management team to ensure that our restaurants operate efficiently and effectively, maintaining high standards of food quality, hygiene, and customer service.
Requirements:
- Proven experience in a similar role, with a strong track record of delivering exceptional customer experiences.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Strong leadership and coaching skills, with the ability to motivate and develop a team.