Customer Success Manager
7 days ago
We are seeking a highly skilled and experienced professional to join our team as a Customer Success Manager. This is a critical role that will play a key part in driving the success of our business and ensuring that our customers receive the highest level of service.
Key Responsibilities- Service Delivery: You will be responsible for ensuring that our service delivery meets the highest standards, and that our customers receive the support and guidance they need to achieve their goals.
- Process Improvement: You will work closely with our technical and commercial teams to identify areas for process improvement and implement changes that will drive efficiency and effectiveness.
- Client Management: You will be the primary point of contact for our clients, and will work closely with them to understand their needs and develop solutions that meet their requirements.
- Team Leadership: You will lead and manage a team of professionals, providing guidance, support and development opportunities to help them achieve their full potential.
- Experience: You will have a proven track record of success in a customer-facing role, with experience of managing teams and driving process improvement.
- Skills: You will have excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues alike.
- Knowledge: You will have a deep understanding of our business and our customers, with the ability to develop and implement solutions that meet their needs.
- Competitive Salary: We offer a competitive salary and benefits package, including a pension plan and 25 days holiday per year.
- Opportunities for Growth: We offer opportunities for career growth and development, with a clear path for progression and advancement.
- Collaborative Team Environment: We have a collaborative and supportive team environment, with a strong focus on teamwork and collaboration.
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Customer Success Manager
3 days ago
Oxford, Oxfordshire, United Kingdom HipHopTune Media Full timeAbout the RoleAt HipHopTune Media, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you'll play a crucial role in driving the success of our geospatial analytics solutions.The ideal candidate will have a strong background in geospatial data and experience with Trello or other team/project/task...
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Customer Success Manager
3 days ago
Oxford, Oxfordshire, United Kingdom HipHopTune Media Full timeAbout the RoleAt HipHopTune Media, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you'll play a crucial role in driving the success of our geospatial analytics solutions.The ideal candidate will have a strong background in geospatial data and experience with Trello or other team/project/task...
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Customer Success Manager
5 days ago
Oxford, Oxfordshire, United Kingdom Spottitt Full timeJob SummarySpottitt is seeking a highly skilled and experienced professional to join our team as a Service Excellence Manager. This is a critical role that will play a key part in driving the growth and success of our company.About the RoleThis role will be responsible for ensuring the delivery of exceptional service to our clients, while also driving...
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Customer Success Manager
5 days ago
Oxford, Oxfordshire, United Kingdom Spottitt Full timeJob SummarySpottitt is seeking a highly skilled and experienced professional to join our team as a Service Excellence Manager. This is a critical role that will play a key part in driving the growth and success of our company.About the RoleThis role will be responsible for ensuring the delivery of exceptional service to our clients, while also driving...
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Customer Success Manager
12 hours ago
Oxford, Oxfordshire, United Kingdom Reed Full timeReed is seeking a seasoned professional to fill the role of Customer Success Manager at a leading organization near Central Oxford. This is an exciting opportunity for a proactive individual to shape the customer experience and drive business growth.The ideal candidate will be at the forefront of cultivating lasting relationships with key accounts, ensuring...
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Customer Success Manager
13 hours ago
Oxford, Oxfordshire, United Kingdom Reed Full timeReed is seeking a seasoned professional to fill the role of Customer Success Manager at a leading organization near Central Oxford. This is an exciting opportunity for a proactive individual to shape the customer experience and drive business growth.The ideal candidate will be at the forefront of cultivating lasting relationships with key accounts, ensuring...
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Customer Success Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Mach Recruitment Full timeAre you seeking a rewarding career path?An exciting position has opened for an Account Manager to become part of our dynamic team.If you are a driven, passionate, and creative professional, we would be eager to connect with you.Position Title: Onsite Account ManagerWork Location: OxfordWorking Hours: Monday to Friday from 08:00 to 17:00Compensation: DOE up...
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Customer Success Manager
3 days ago
Oxford, Oxfordshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking an experienced Customer Success Manager to join their team. As a key member of the organization, you will be responsible for managing a portfolio of clients within a specific sector.Your Key ResponsibilitiesManage a group of clients within a particular sector, ensuring their needs are met and...
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Customer Success Manager
3 days ago
Oxford, Oxfordshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking an experienced Customer Success Manager to join their team. As a key member of the organization, you will be responsible for managing a portfolio of clients within a specific sector.Your Key ResponsibilitiesManage a group of clients within a particular sector, ensuring their needs are met and...
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Customer Success Advocate
4 weeks ago
Oxford, Oxfordshire, United Kingdom Hlx Life Sciences Full timeJoin a dynamic and innovative biotech organization dedicated to transforming the landscape of infectious disease diagnosis and treatment. Our mission revolves around developing cutting-edge Whole Genome Sequencing-based metagenomic tools aimed at creating a comprehensive global pathogen monitoring system. This initiative will enable early detection and...
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Customer Success Professional
4 days ago
Oxford, Oxfordshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the Role:Hays Specialist Recruitment Limited is seeking an experienced Customer Success Manager to join our team. As a key member of our organization, you will be responsible for managing a portfolio of clients within a specific sector.Your Key Responsibilities:Manage a group of clients within a particular sector, providing exceptional customer service...
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Customer Success Professional
4 days ago
Oxford, Oxfordshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the Role:Hays Specialist Recruitment Limited is seeking an experienced Customer Success Manager to join our team. As a key member of our organization, you will be responsible for managing a portfolio of clients within a specific sector.Your Key Responsibilities:Manage a group of clients within a particular sector, providing exceptional customer service...
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Customer Success Professional
7 days ago
Oxford, Oxfordshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the Role:Hays Specialist Recruitment Limited is seeking an experienced Customer Success Manager to join their team. As a key member of the organization, you will be responsible for managing a portfolio of clients within a specific sector.Key Responsibilities:Manage client relationships and ensure high levels of satisfactionMonitor client usage and...
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Customer Success Advocate
2 days ago
Oxford, Oxfordshire, United Kingdom Oxford University Press Full timeAbout the RoleIn this role, you will be responsible for delivering exceptional customer support to law practitioners, driving customer satisfaction and engagement through proactive issue resolution and the creation of customer-facing support tools.Key Accountabilities & Relationships:Develop and maintain long-term customer relationshipsDrive customer value...
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Customer Success Advocate
2 days ago
Oxford, Oxfordshire, United Kingdom Oxford University Press Full timeAbout the RoleIn this role, you will be responsible for delivering exceptional customer support to law practitioners, driving customer satisfaction and engagement through proactive issue resolution and the creation of customer-facing support tools.Key Accountabilities & Relationships:Develop and maintain long-term customer relationshipsDrive customer value...
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Customer Success Coordinator
4 weeks ago
Oxford, Oxfordshire, United Kingdom Global Pathogen Analysis Service Ltd Full timeExciting Opportunity: Customer Engagement Executive About Global Pathogen Analysis Service Ltd:We are Global Pathogen Analysis Service Ltd, an innovative organization committed to revolutionizing the diagnosis and management of infectious diseases globally. Our objective is to develop state-of-the-art tools utilizing Whole Genome Sequencing technology,...
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Customer Success Advocate
5 days ago
Oxford, Oxfordshire, United Kingdom Oxford University Press Full timeAbout the RoleIn this position, you will be responsible for delivering exceptional customer support and driving customer satisfaction within the Law Practitioner sector. This role involves providing specialist post-sales support to customers, identifying opportunities to improve their experience and understanding of our products and services.Key...
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Customer Success Advocate
7 days ago
Oxford, Oxfordshire, United Kingdom Oxford University Press Full timeAbout the RoleIn this position, you will be responsible for delivering exceptional customer support and driving customer satisfaction within the Law Practitioner sector. This role involves providing specialist post-sales support to customers, identifying opportunities to improve their experience and understanding of our products and services.Key...
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Service Delivery Manager
7 days ago
Oxford, Oxfordshire, United Kingdom The Recruitment Group Full timeJob Summary:The Recruitment Group is seeking a highly skilled Service Delivery Manager to join our team in Oxford. As a Service Delivery Manager, you will be responsible for managing relationships with clients to maximize customer satisfaction and service delivery.Key Responsibilities:Develop and maintain strong relationships with clients to ensure their...
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Client Success Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Adroit Staffing Full timePosition OverviewClient Success Manager - Competitive SalaryAre you an exceptional communicator with a talent for fostering robust client partnerships?Do you excel in a vibrant, fast-paced setting?If this resonates with you, we have an ideal opportunity.About the PositionWe are seeking a skilled and motivated Client Success Manager to become an integral part...