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Customer Service Performance Engagement Specialist
2 months ago
We are seeking a highly skilled Customer Service Performance Engagement Specialist to join our team at Innserve Limited.
This is an exciting opportunity for a natural problem solver to take their career in a different direction and join our growing team of customer service diagnostics specialists.
Key Responsibilities:
- Provide exceptional customer service and support to our clients across various industries, including bars, restaurants, hotels, and festivals.
- Work collaboratively with our team to identify and resolve customer issues, improving overall customer satisfaction and loyalty.
- Develop and implement effective customer engagement strategies to drive business growth and revenue.
- Conduct thorough analysis of customer feedback and data to inform business decisions and improve processes.
Requirements:
- Proven experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and critical thinking skills.
What We Offer:
- A hybrid, flexible working week with at least two days' work from home per week.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information].
