Service Design and Transition Manager

4 weeks ago


London, Greater London, United Kingdom Onyx-Conseil Full time
Service Design and Transition Manager Opportunity

We are seeking a highly skilled Service Design and Transition Manager to join our team on a long-term program of work with a world-leading organisation.

Key Responsibilities:

  • Design and document new services that meet business requirements and standards.
  • Ensure service design principles and standards are embedded into projects.
  • Develop comprehensive support arrangements and produce service designs that incorporate business requirements, wider standards, and external suppliers.
  • Transition projects to live services in a safe and structured manner, engaging with project teams and Enterprise Services teams.
  • Contribute to the definition of standards and continual service improvement within the Service Architecture practice.

Requirements:

  • Experience of successful Service Design and Transition.
  • Experience in ITIL aligned Service Management.
  • Experience of Service Design and Transition in Medium to Large Organisations.
  • ITIL Foundation qualification and at least 2 of the Intermediate ITIL Modules, ideally Service Design and Service Transition.

About the Role:

This is an excellent opportunity to work on a great project with a world-leading organisation. If you are looking for your next exciting opportunity, we encourage you to apply with your CV.



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