Experienced 2nd Line Support Engineer

3 weeks ago


London, Greater London, United Kingdom Van Vliet Full time

Opportunity for a Proficient 2nd Line Support Engineer

An excellent opportunity has arisen for a knowledgeable 2nd Line Support Engineer to become part of our vibrant organization at Van VLIET Flower Group. As a prominent global player in the horticultural sector, we focus on delivering fresh-cut flowers, greenery, and potplants to diverse markets worldwide.

Key Responsibilities:

  • Deliver 2nd and 3rd line IT assistance, encompassing fundamental IT, networking, and helpdesk support
  • Serve as the primary contact for IT-related inquiries
  • Diagnose and set up IT systems effectively
  • Support hardware and software installation and maintenance
  • Operate efficiently in a dynamic environment to adhere to timelines

Essential Qualifications:

  • At least 2 years of experience in a client-facing IT support capacity
  • Proficient with ticketing systems and remote management protocols
  • Strong problem-solving abilities
  • Familiarity with network cabling, switches, and patch panels
  • Knowledge of Office Portal & Cloud Management
  • Meticulous attention to detail and a strong analytical approach

If you are a motivated and capable IT expert seeking to work with a reputable international organization, we encourage you to consider this opportunity.



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