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Chief Guest Relations Officer

2 months ago

London, Greater London, United Kingdom Balthazar - Team Member Full time

Balthazar Brasserie - Lead Receptionist Position

  • Renowned brasserie situated in a vibrant cultural district
  • Classic sophistication paired with outstanding culinary offerings
  • Inspired by French cuisine and traditional hospitality
  • Opportunity to savor exquisite dishes and expertly crafted beverages

We are in search of a composed Lead Receptionist to enhance our energetic team

  • Initial point of contact for patrons, establishing the ambiance for their visit
  • Enthusiasm for hospitality and exceptional service standards
  • Outstanding organizational capabilities

Primary Responsibilities:

  • Warmly and professionally greet and welcome guests
  • Oversee reservations and ensure optimal table arrangements
  • Collaborate with the service team to guarantee a flawless dining experience
  • Handle incoming calls, providing information and assistance
  • Keep the reception area tidy and well-organized
  • Maintain high service standards and guest satisfaction

Qualifications:

  • Familiarity with reservation systems
  • Prior experience in a receptionist or Maitre D' role within the hospitality sector
  • Exceptional communication and interpersonal abilities
  • Strong organizational skills and meticulous attention to detail
  • Capability to manage multiple tasks in a dynamic environment
  • Friendly and positive attitude

Perks:

  • Generous discounts on dining experiences, including beverages
  • Career advancement opportunities within the organization
  • Paid overtime and increasing holiday leave based on tenure
  • Referral program and access to various employee discounts
  • Recognition programs, long service awards, and staff appreciation initiatives

Become a part of our esteemed establishment, dedicated to providing exceptional hospitality

We value equal opportunity and diversity in our workplace