Community Support Concierge

2 weeks ago


Wallsend, North Tyneside, United Kingdom Home Group Limited Full time
Position Overview
As a valued member of our team at Home Group Limited, you will serve as a crucial support figure for our residents. Your role as a Housing Concierge involves ensuring the safety and comfort of our community while maintaining a secure environment.

Key Responsibilities
1. **Safety and Security Management**
- Conduct regular patrols to ensure all areas are secure.
- Monitor fire safety measures and respond to any emergencies as needed.

2. **Resident Support**
- Act as the first point of contact for residents requiring assistance during night hours.
- Engage with residents to foster a welcoming atmosphere and address any concerns.

3. **Operational Duties**
- Maintain cleanliness and organization within the premises.
- Utilize technology to monitor security systems and update necessary records.

Qualifications
To excel in this role, you should possess:
- Strong communication skills and the ability to remain calm under pressure.
- A genuine passion for supporting vulnerable individuals and understanding their needs.
- A keen observational ability to notice changes in behavior and intervene appropriately.
- Team-oriented mindset with the confidence to work independently.

Work Environment
This position involves night shifts on a 4 on 4 off schedule, allowing for a balanced work-life dynamic. You will be part of a dedicated team that values collaboration and support, ensuring that you are never alone in your responsibilities.

Benefits
Joining Home Group Limited means enjoying a range of benefits, including:
- Generous leave policies and opportunities for personal development.
- Health cash plans to support your well-being.
- Access to numerous discounts and perks to enhance your lifestyle.

We are committed to creating an inclusive workplace where everyone can thrive. Join us in making a positive impact in the lives of our residents.
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