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Slot Utilisation Coordinator

2 months ago

Derby, Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and reliable individual to join our team as a Slot Utilisation Administrator in the Dermatology Department at University Hospitals of Derby and Burton NHS Foundation Trust.

Key Responsibilities
  • Contact patients ahead of their clinic appointments to ensure timely attendance
  • Deal with patient queries and concerns in a professional and empathetic manner
  • Plan and coordinate patient care to maximize resource utilization
  • Support with general Dermatology administrative duties to ensure seamless patient care
Requirements
  • Previous customer care experience
  • Good standard of English GCSE or equivalent
  • Understanding of the 18-week RTT process
  • Ability to prioritize workload and meet deadlines
  • Excellent communication and interpersonal skills
What We Offer
  • Development opportunities for professional growth and leadership development
  • Ongoing support and training to ensure success in the role
  • A range of staff benefits, including employee assistance program, discounted gym membership, and onsite fitness classes
About Us

As a trusted organization at the heart of our communities, we recognize the important role we can play in supporting the public, patients, and local partners in achieving the best of health for the local population.

Our fundamental values of Compassion, Openness, and Excellence underpin how we intend to work as a Trust, and we are committed to providing exceptional care to our patients.