Customer Service Representative
4 days ago
Salary: £24,000 Per Annum - plus performance-related bonus
Huntress is seeking a Customer Service Advisor to join their team on a Permanent basis. The successful candidate will provide first line support, inbound enquiry handling and maintaining the CRM database.
Key Responsibilities:- Customer Support: Taking inbound customer service calls and providing advice and guidance to the caller based on the nature of their enquiry.
- Case Management: Creating a case file for each new care enquiry and maintaining case notes on the CRM software.
- Communication: Liaising with the Senior Leadership team to facilitate visits and assessments for potential clients and gathering feedback from families on their experience of the care service.
- Problem Solving: Remaining on hand and in touch with families throughout their journey and providing support when required.
- Market Research: Participating in ad-hoc market research projects.
- Empathy and Caring: An empathetic and caring individual with strong communication skills.
- Telephone Skills: Confident in speaking with people over the telephone.
- Multi-Tasking: Ability to manage multiple tasks at the same time and solve problems when they occur.
- Availability: Ability to work 1 weekend in 4 with two days off in the week.
- Team Player: Comfortable with our office dogs and happy to commute to our office.
- Free Parking: Free on-site parking.
- Social Activities: Monthly social activities paid for by the company.
- Career Progression: Career progression fully supported.
- Incentives: Incentive & commission schemes based on quality & output.
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Customer Service Representative
7 days ago
Chinnor, Oxfordshire, United Kingdom Huntress Full timeJob Title: Customer Service Advisor - Permanent (Full time)Salary: £24,000 Per Annum - plus performance-related bonusHuntress is seeking a Customer Service Advisor to join their team on a Permanent basis. The successful candidate will provide first line support, inbound enquiry handling and maintaining the CRM database.Key Responsibilities:Customer Service:...
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Customer Service Representative
7 days ago
Chinnor, Oxfordshire, United Kingdom Huntress Full timeJob Title: Customer Service Advisor - Permanent (Full time)Salary: £24,000 Per Annum - plus performance-related bonusHuntress is seeking a Customer Service Advisor to join their team on a Permanent basis. The successful candidate will provide first line support, inbound enquiry handling and maintaining the CRM database.Key Responsibilities:Customer Service:...
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Customer Service Representative
2 days ago
Chinnor, Oxfordshire, United Kingdom Huntress Full timeCustomer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at Huntress. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide first-line support to clients via phone, email, and other...
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Customer Service Representative
2 days ago
Chinnor, Oxfordshire, United Kingdom Huntress Full timeCustomer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at Huntress. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide first-line support to clients via phone, email, and other...
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Customer Care Advisor
3 months ago
Chinnor, United Kingdom Huntress Full timeJob Title: Customer Service Advisor - Permanent (Full time) Salary: £23,320 Per Annum - plus performance-related bonus Our client based in Chinnor are seeking a Customer Service Advisor to join their team on a Permanent basis. The successful candidate will provide first line support, inbound enquiry handling and maintaining the CRM database. If you are an...
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Customer Care Advisor
3 months ago
Chinnor, United Kingdom Huntress Full timeJob Title: Customer Service Advisor - Permanent (Full time)Salary: £23,320 Per Annum - plus performance-related bonusOur client based in Chinnor are seeking a Customer Service Advisor to join their team on a Permanent basis. The successful candidate will provide first line support, inbound enquiry handling and maintaining the CRM database. If you are an...
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Customer Care Advisor
3 months ago
Chinnor, United Kingdom Huntress Full timeJob Title: Customer Service Advisor - Permanent (Full time) **Salary**: £23,320 Per Annum - plus performance-related bonus **Duties**: - Taking inbound customer service calls - Providing advice and guidance to the caller based on the nature of their enquiry - Creating a case file for each new care enquiry - Liaising with the Senior Leadership team to...
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Customer Care Advisor
3 months ago
Chinnor, United Kingdom Huntress Full timeJob Title: Customer Service Advisor - Permanent (Full time) Salary: £23,320 Per Annum - plus performance-related bonusOur client based in Chinnor are seeking a Customer Service Advisorto join their team on a Permanent basis. The successful candidate will provide first line support, inbound enquiry handling and maintaining the CRM database. If you are an...
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