Home Care Branch Manager
6 days ago
Helping Hands Home Care is seeking a highly skilled and experienced Care Manager to lead our branch operations. As a key member of our team, you will be responsible for ensuring the highest standard of care is delivered to our customers while maintaining a profitable and efficient branch.
Main Responsibilities- Branch Management
- Oversee the day-to-day operations of the branch to ensure seamless delivery of care services.
- Develop and implement strategies to improve branch performance and customer satisfaction.
- Care Quality and Compliance
- Ensure the branch operates within regulatory guidelines and maintains high standards of care quality.
- Collaborate with the Quality Assurance team to identify areas for improvement and implement corrective actions.
- Carer Management
- Recruit, train, and develop a team of carers to meet the needs of our customers.
- Monitor carer performance and provide coaching and support to ensure high-quality care delivery.
- Business Development
- Identify new business opportunities and develop strategies to grow the branch.
- Collaborate with the Commercial team to develop and implement sales plans.
- Qualifications
- Level 5 NVQ in Management in care or equivalent.
- Experience
- Proven experience in a care management role, preferably in a home care setting.
- Knowledge of regulatory requirements and best practice in care delivery.
- Skills
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Competitive Salary
- Opportunities for Career Growth
- Comprehensive Training and Development
- Recognition and Rewards
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